Vorco NZ Outage History

Vorco NZ is up right now

There were 2 Vorco NZ outages since February 20, 2026 totaling 23h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vorco.net

Major May 2, 2026

Unplanned Event - Backhaul Outage

Detected by Pingoru
May 02, 2026, 09:08 AM UTC
Resolved
May 02, 2026, 10:19 AM UTC
Duration
1h 11m
Affected: Core NetworkInternet & WAN Access
Timeline · 3 updates
  1. identified May 02, 2026, 09:08 AM UTC

    Start Time: 2049 Service(s) Affected: Northpower, Tuatahi and Enable fibre services Customer Impact: Loss of connectivity A backhaul vendor has suffered a hardware failure which is impacting links between Auckland and the above fibre networks. We'll update this as soon as we have more details or an ETR. We apologise for any inconvenience this may cause.

  2. monitoring May 02, 2026, 09:53 AM UTC

    The affected router was restored at 2140 and we are seeing impacted customers come back online now. We’ll update this incident once we have clearance notification to confirm full resolution.

  3. resolved May 02, 2026, 10:19 AM UTC

    Full resolution confirmed at 2140. The fault was caused by an issue with the cooling fan card in the router.

Read the full incident report →

Notice February 20, 2026

Unplanned Event - Chorus outage in West Auckland

Detected by Pingoru
Feb 20, 2026, 08:06 PM UTC
Resolved
Feb 21, 2026, 06:51 PM UTC
Duration
22h 45m
Timeline · 5 updates
  1. identified Feb 20, 2026, 08:06 PM UTC

    Start Time: 0522 Service(s) Affected: Internet access Customer Impact: Customers around the Henderson, Kumeu, Massey, Te Atatu, Piha and Waimauku areas may have no internet. This is due to a Chorus fibre cable that has been damaged between Henderson and Massey exchanges. There is no ETA yet for how long the repair will take as it is physical damage. When we have more information or an ETA to repair we will update this incident. We apologise for any inconvenience this may cause.

  2. identified Feb 20, 2026, 11:44 PM UTC

    Latest update from Chorus is that technicians have confirmed 3 damaged cables. Traffic Management and additional fibre jointers have been mobilised. No current ETA. Next update on status change.

  3. identified Feb 21, 2026, 12:51 AM UTC

    Chorus have advised that traffic management and additional fibre technicians are due at the damage site at 2pm today to assist with repairs.

  4. identified Feb 21, 2026, 04:03 AM UTC

    Latest update from Chorus is that duct repairs and replacement cable hauling is taking place. No estimate for repair completion yet.

  5. resolved Feb 21, 2026, 06:51 PM UTC

    Chorus have restored service to all fibre customers. Only some copper services around Kumeu and Waimauku remain impacted. As our customers are all on fibre in these areas we are closing this incident.

Read the full incident report →

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