Volusion experienced a minor incident on January 27, 2026 affecting Merchant Storefronts, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- investigating Jan 27, 2026, 06:37 PM UTC
Some Site Designer sites are currently down. We are investigating this issue and will provide updates as soon as possible.
- monitoring Jan 27, 2026, 07:16 PM UTC
A fix has been implemented and we are monitoring the results. Site Designer sites should now be up and functional.
- identified Jan 27, 2026, 08:14 PM UTC
Some Site Designer sites are currently down. We have identified the issue and are working on implementing a fix.
- monitoring Jan 27, 2026, 09:44 PM UTC
A fix has been implemented. We will continue to monitor and will update here when the issue has been resolved.
- resolved Jan 27, 2026, 10:35 PM UTC
This incident has been resolved