Volusion incident
Slowness in Admin Areas and Intermittent Errors on Category Pages
Minor Vendor's status page →
Resolved after 2 hours 51 minutes, affecting Merchant Storefronts and Merchant Dashboard, on October 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Merchant StorefrontsMerchant Dashboard
Update timeline
- investigating Oct 21, 2026, 04:23 PM UTC
We are currently investigating an issue causing slowness across storefronts and admin portals, as well as intermittent errors on storefronts while browsing category pages. Our engineering team is actively working to identify the root cause and restore full performance. We will provide updates as soon as more information becomes available.
- monitoring Oct 21, 2026, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 07:15 PM UTC
This incident has been resolved.
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