Volusion incident

Intermittent Slowness on Site Designer Stores

Ongoing since 10:33 PM UTC, affecting Merchant Storefronts.

monitoring Nov 05, 2026, 11:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 05, 2026, 10:33 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Nov 05, 2026, 10:33 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Nov 05, 2026, 10:33 PM UTC

    We are currently investigating reports of intermittent slowness on some stores using Site Designer. Our engineering team is actively working to identify the root cause and restore full performance. We will provide updates as soon as more information becomes available.

  2. monitoring Nov 05, 2026, 11:36 PM UTC

    A fix has been implemented and we are monitoring the results.

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