Is Visualsoft down?

Last checked 8m ago
Current status
Visualsoft is up

No incidents right now.

Visualsoft is operational right now. Last checked 8m ago; the most recent incident resolved 72d ago.

Real-time Visualsoft status, recent outages, and incident history: pulled directly from Visualsoft's official status page at status.visualsoft.io every 5 minutes. Pingoru tracks 25 Visualsoft services and has captured 3 incidents in the last 90 days (98.75% uptime). Get email, Slack, Discord, or webhook alerts the moment Visualsoft reports a new incident, free for 3 monitors, no credit card.

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Visualsoft uptime 98.75% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 2h 6m
    Started Oct 21, 2026, 04:35 PM UTC
    AdminStorefronts
    Timeline · 1 update
    • investigating · Oct 21, 2026, 04:35 PM UTC

      Security update: protective measures in progress We are aware of the recently disclosed PHP security vulnerabilities and are applying patches as they become available. As a precaution, we are temporarily disabling certain functionality while we complete security updates and checks. Some services or features may be unavailable during this work. We will restore functionality once we are satisfied it is safe to do so and provide further updates as work progresses.

    Latest: Security update: protective measures in progress We are aware of the recently disclosed PHP security vulnerabilities and are applying patches as they become available. As a precaut…

Recent outages & incidents

Past 90 days
  1. Resolved 19h 9m
    Started Jul 30, 2026, 07:14 PM UTC · Resolved Jul 31, 2026, 02:23 PM UTC
    AdminSeasonlyStorefrontsWyshQuiQR CodesCookeaseSmart Alt
    Timeline · 6 updates
    • identified · Jul 30, 2026, 07:14 PM UTC

      We are aware of an issue impacting our VSCommerce websites & Shopify Apps. Our DevOps team have discovered the problem and are currently at ways to mitigate this. We will supply further updates as soon as we have them.

    • identified · Jul 30, 2026, 10:10 PM UTC

      We are pleased to announce that users of our Shopify Apps are now able to access them with no issues. We are still experiencing intermittent access issues for some of our VSCommerce websites. Our Service Desk & Client Success teams will be available from 8am in the morning to assist clients via phone, email or support tickets.

    • identified · Jul 31, 2026, 08:01 AM UTC

      We are continuing to address an incident that affected access to our visualsoft.co.uk domain via our domain registrar. If you require assistance, please call us, open a support ticket, or email the support team directly.

    • identified · Jul 31, 2026, 09:33 AM UTC

      We are continuing to address an incident that affected access to our visualsoft.co.uk domain via our domain registrar. Please call us or raise a support ticket if you need any guidance.

    • monitoring · Jul 31, 2026, 12:03 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 31, 2026, 02:23 PM UTC

      We are pleased to inform you that the issue with our domain registrar has now been resolved by them. This means all functionality is now restored. We will be in touch next week with more details on this, and once more - thank you for your patience whilst this issue occurred.

    Latest: We are pleased to inform you that the issue with our domain registrar has now been resolved by them. This means all functionality is now restored. We will be in touch next week wit…

See the full Visualsoft outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Visualsoft outage history →

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Visualsoft incident record

Pingoru has tracked Visualsoft since October 2026 through its status page, hosted on Statuspage by Atlassian, checking 25 components every 5 minutes.

51 incidents recorded in total, 9 in the last 12 months and 2 in the last 90 days. 2 maintenance windows announced in the last 12 months. Incidents in the last year lasted 35 hours on average; the longest, Website Outages on April 2, 2026, ran for 5 days.

Most affected components, last 12 months

  • Admin (4)
  • Storefronts (4)
  • Multi-Channel (2)
  • Phone Line (2)
  • Cookease (1)

Latest incidents

  1. PHP Security Vulnerability October 21, 2026 · still open · notice

    Security update: protective measures in progress We are aware of the recently disclosed PHP security vulnerabilities and are applying patches as they become…

  2. Outage July 30, 2026 · 19 hours · major outage

    We are aware of an issue impacting our VSCommerce websites & Shopify Apps. Our DevOps team have discovered the problem and are currently at ways to mitigate…

  3. Website Outages April 2, 2026 · 5 days · major outage

    We are aware of a problem impacting some websites - we are looking into this urgently and will have an update as soon as we can.

Outage history

Past 90 days · 2 incidents View full outage history →
  • Started Oct 21, 2026, 04:35 PM UTC · ● 2h 6m
  • Outage Resolved
    Started Jul 30, 2026, 07:14 PM UTC · Resolved Jul 31, 2026, 02:23 PM UTC · 19h 9m