VIPRE incident

Webmail Delivery Issue

Major Resolved View vendor source →
Started
Mar 18, 2026, 01:58 AM UTC
Resolved
Mar 18, 2026, 02:56 AM UTC
Duration
57m
Detected by Pingoru
Mar 18, 2026, 01:58 AM UTC

Affected components

VIPRE Hosted EmailWeb Mail 5

Update timeline

  1. investigating Mar 18, 2026, 01:58 AM UTC

    We are currently investigating a webmail delivery issue. Message Logs indicate that emails are being processed and marked as Allowed and Delivered, but they are not reaching the intended recipients’ inboxes. We are actively working to identify the root cause and will provide updates as more information becomes available.

  2. monitoring Mar 18, 2026, 02:18 AM UTC

    The issue impacting webmail delivery has been mitigated. Deliveries should now be reaching recipients’ inboxes as expected. We are continuing to monitor the situation to ensure stability.

  3. resolved Mar 18, 2026, 02:56 AM UTC

    The issue affecting webmail delivery has been resolved, and email deliveries are now reaching inboxes as expected.

Looking to track VIPRE downtime and outages?

Pingoru polls VIPRE's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when VIPRE reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track VIPRE alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring VIPRE for free

5 free monitors · No credit card required