Resolved after 57 minutes, affecting VIPRE Hosted Email and Web Mail 5, on March 18, 2026.
The issue affecting webmail delivery has been resolved, and email deliveries are now reaching inboxes as expected.
Affected components
Update timeline
- investigating Mar 18, 2026, 01:58 AM UTC
We are currently investigating a webmail delivery issue. Message Logs indicate that emails are being processed and marked as Allowed and Delivered, but they are not reaching the intended recipients’ inboxes. We are actively working to identify the root cause and will provide updates as more information becomes available.
- monitoring Mar 18, 2026, 02:18 AM UTC
The issue impacting webmail delivery has been mitigated. Deliveries should now be reaching recipients’ inboxes as expected. We are continuing to monitor the situation to ensure stability.
- resolved Mar 18, 2026, 02:56 AM UTC
The issue affecting webmail delivery has been resolved, and email deliveries are now reaching inboxes as expected.
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