Resolved after 5 hours 58 minutes, affecting VIPRE Email Security and Integrated Email Security (IES), on September 8, 2026.
The issue for IES with email processing delayed by 8 minutes for a small subset of customers is resolved. Messages delivered as normal after the short delay, and mail flow is back to normal levels. If you have any questions, please don’t hesitate to reach out to our support team.
Affected components
Update timeline
- investigating Sep 08, 2026, 10:55 AM UTC
We are experiencing some email processing delays for VIPRE IES up to 8 minutes in length. This is affecting a small subset of customers at this time. We are currently investigating the delay and working on a resolution. Emails are delivering as normal once processed through VIPRE.
- monitoring Sep 08, 2026, 12:35 PM UTC
The issue for IES with email processing delayed by 8 minutes for a small subset of customers is now resolved. We remain in monitoring mode for a short time. Messages delivered as normal after the short delay, and mail flow is back to normal levels. If you have any questions, please don’t hesitate to reach out to our support team.
- resolved Sep 08, 2026, 04:54 PM UTC
The issue for IES with email processing delayed by 8 minutes for a small subset of customers is resolved. Messages delivered as normal after the short delay, and mail flow is back to normal levels. If you have any questions, please don’t hesitate to reach out to our support team.
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