Viirtue experienced a notice incident on July 22, 2025, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 22, 2025, 05:52 PM UTC
Our engineers are currently working on an issue we are experiencing with unassigned numbers hosted in Bandwidth. Updates to follow.
- monitoring Jul 22, 2025, 06:24 PM UTC
We are implementing a change at the carrier level that should resolve the issues we are seeing with unassigned numbers in Bandwidth. Updates to follow.
- monitoring Jul 22, 2025, 07:22 PM UTC
We are continuing to monitor the impact of the recent changes. Updates to follow.
- resolved Jul 22, 2025, 08:46 PM UTC
Bandwidth implemented changes to our trunk to reduce forced retries for inactive or disabled numbers. We expect to see continued improvements moving forward.