Viirtue incident

Portal Degradation

Resolved after 15 minutes, affecting Manager Portal and NJ2 Core Server, on September 29, 2025.

resolved Sep 29, 2025, 08:29 PM UTC

We are currently investigating the source of the spike at 4PM. At this time, we are monitoring all systems. Services are restored, and no further impact is expected.

Started
Sep 29, 2025, 08:14 PM UTC
Resolved
Sep 29, 2025, 08:29 PM UTC
Duration
15m
Detected by Pingoru
Sep 29, 2025, 08:14 PM UTC

Affected components

Manager PortalNJ2 Core Server

Update timeline

  1. investigating Sep 29, 2025, 08:14 PM UTC

    We are currently investigating reports of portal degradation, or slowness.

  2. monitoring Sep 29, 2025, 08:18 PM UTC

    We have identified a load spike at 4PM, we have it contained, and we are monitoring system health.

  3. resolved Sep 29, 2025, 08:29 PM UTC

    We are currently investigating the source of the spike at 4PM. At this time, we are monitoring all systems. Services are restored, and no further impact is expected.

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