Viirtue experienced a minor incident on September 29, 2025 affecting Manager Portal and NJ2 Core Server, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Manager PortalNJ2 Core Server
Update timeline
- investigating Sep 29, 2025, 08:14 PM UTC
We are currently investigating reports of portal degradation, or slowness.
- monitoring Sep 29, 2025, 08:18 PM UTC
We have identified a load spike at 4PM, we have it contained, and we are monitoring system health.
- resolved Sep 29, 2025, 08:29 PM UTC
We are currently investigating the source of the spike at 4PM. At this time, we are monitoring all systems. Services are restored, and no further impact is expected.