Verkada incident

Issues with Managing Command Users and Access Controllers are appearing offline in GovCloud

Notice Resolved View vendor source →

Verkada experienced a notice incident on August 3, 2026 affecting Access Control and Gov Cloud, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 01:04 PM UTC
Resolved
Aug 03, 2026, 03:16 PM UTC
Duration
2h 11m
Detected by Pingoru
Aug 03, 2026, 01:04 PM UTC

Affected components

Access ControlGov Cloud

Update timeline

  1. investigating Aug 03, 2026, 01:04 PM UTC

    We are currently investigating this issue.

  2. identified Aug 03, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 03, 2026, 03:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 03, 2026, 03:16 PM UTC

    This incident has been resolved.