Verkada incident

Users unable to add Mobile NFC credentials to Apple Wallet

Minor Resolved View vendor source →

Verkada experienced a minor incident on July 22, 2026 affecting Access Control, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 08:20 PM UTC
Resolved
Jul 23, 2026, 12:05 AM UTC
Duration
3h 45m
Detected by Pingoru
Jul 22, 2026, 08:20 PM UTC

Affected components

Access Control

Update timeline

  1. investigating Jul 22, 2026, 08:20 PM UTC

    Verkada is investigating an inability of some users to add Mobile NFC credentials to Apple Wallet.

  2. resolved Jul 23, 2026, 12:05 AM UTC

    Engineering resolved the issue and users should be able to claim Mobile NFC credentials as normal.