Verkada incident

Service disruption for Security Screening feature

Major Resolved View vendor source →

Verkada experienced a major incident on August 13, 2026 affecting Guest, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 06:32 PM UTC
Resolved
Aug 13, 2026, 08:08 PM UTC
Duration
1h 36m
Detected by Pingoru
Aug 13, 2026, 06:32 PM UTC

Affected components

Guest

Update timeline

  1. identified Aug 13, 2026, 06:32 PM UTC

    We are experiencing an outage with our security screening service.

  2. identified Aug 13, 2026, 06:39 PM UTC

    Our security screening service provider has identified the issue and is working on a resolution.

  3. monitoring Aug 13, 2026, 06:45 PM UTC

    Security screening functionality has returned to normal operation. We are continuing to monitor the service.

  4. resolved Aug 13, 2026, 08:08 PM UTC

    This incident has been resolved.