Verkada experienced a major incident on September 19, 2026 affecting Gov Cloud, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Gov Cloud
Update timeline
- investigating Sep 19, 2026, 02:02 AM UTC
We are investigating an issue where video streaming is being disrupted for organizations in Verkada Gov environment.
- monitoring Sep 19, 2026, 02:37 AM UTC
Verkada engineering staff made an adjustment to infrastructure resource allocation and have restored stability. We will monitor for continued normal operation.
- resolved Sep 19, 2026, 03:12 AM UTC
Performance has remained within normal levels after an adjustment was made to resource allocation for video streaming in the Verkada Gov environment.