Verisk incident

Resolved: Customers may Experience Login Issues with ClaimSearch Website

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Resolved on May 15, 2025.

resolved May 15, 2025, 05:15 PM UTC

Our Technical team has identified the issue and are currently backed out the update that caused the issue. The teams are actively monitoring system stability to ensure continued performance. Thank you for your understanding.

Started
May 15, 2025, 01:00 PM UTC
Resolved
May 15, 2025, 01:00 PM UTC
Duration
–
Detected by Pingoru
May 15, 2025, 01:00 PM UTC

Update timeline

  1. resolved May 15, 2025, 05:15 PM UTC

    Our Technical team has identified the issue and are currently backed out the update that caused the issue. The teams are actively monitoring system stability to ensure continued performance. Thank you for your understanding.

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