Vercara UltraSecurity incident

Important Notice Regarding Your Ultra Security Service

Minor Resolved View vendor source →

Vercara UltraSecurity experienced a minor incident on February 28, 2026 affecting UltraDDoS Protect Proxy and UltraDDoS Protect Routed and 1 more component, lasting 60d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2026, 05:28 PM UTC
Resolved
Apr 30, 2026, 04:52 PM UTC
Duration
60d 23h
Detected by Pingoru
Feb 28, 2026, 05:28 PM UTC

Affected components

UltraDDoS Protect ProxyUltraDDoS Protect RoutedUltraWAF Application SecurityUltraAPIUltra Security PortalUltra Security APIUltra Security Phone ServicesUltraDDoS Protect Detection and AlertingUltraDDoS Protect Detection and Alerting (Los Angeles (LAX))

Update timeline

  1. monitoring Feb 28, 2026, 05:28 PM UTC

    Dear Customer, This is a proactive notification. DigiCert is aware of the conflict currently occurring in the Middle East. The Security Operations Center is on high alert and is actively monitoring the developing situation situation for all our customers. We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method. 1) Log into the Ultra Security Support Portal - https://security.ultraproducts.support/hc/en-us 2) Email [email protected] 3) Call our toll free number: +1 (844) 929-0808 Select option 1 > option 1 For international customers call: +1 540-835-5462. Regards, Ultra Security Security Operations Center