Vercara UltraSecurity incident
Important Notice Regarding Your Ultra Security Service
Resolved after 60 days 23 hours, affecting Arbor Cloud Proxy (formerly UltraDDoS Protect Proxy) and Arbor Cloud BGP (formerly UltraDDoS Protect Routed) and 1 more, on February 28, 2026.
Dear Customer, This is a proactive notification. DigiCert is aware of the conflict currently occurring in the Middle East. The Security Operations Center is on high alert and is actively monitoring the developing situation situation for all our customers. We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method. 1) Log into the Ultra Security Support Portal - https://security.ultraproducts.support/hc/en-us 2) Email [email protected] 3) Call our toll free number: +1 (844) 929-0808 Select option 1 > option 1 For international customers call: +1 540-835-5462. Regards, Ultra Security Security Operations Center
Affected components
Update timeline
- monitoring Feb 28, 2026, 05:28 PM UTC
Dear Customer, This is a proactive notification. DigiCert is aware of the conflict currently occurring in the Middle East. The Security Operations Center is on high alert and is actively monitoring the developing situation situation for all our customers. We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method. 1) Log into the Ultra Security Support Portal - https://security.ultraproducts.support/hc/en-us 2) Email [email protected] 3) Call our toll free number: +1 (844) 929-0808 Select option 1 > option 1 For international customers call: +1 540-835-5462. Regards, Ultra Security Security Operations Center
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