Important Notice Regarding Your Ultra Security Service
Affected: Arbor Cloud Proxy (formerly UltraDDoS Protect Proxy)Arbor Cloud BGP (formerly UltraDDoS Protect Routed)Arbor Cloud WAF (formerly UltraWAF)UltraAPIArbor Cloud PortalArbor Cloud APIArbor Cloud Phone ServicesArbor Cloud Flow DetectionArbor Cloud Flow Detection (Los Angeles (LAX))Arbor Cloud Flow Detection (Amsterdam (AMS))Arbor Cloud Flow Detection (Stockholm (ARN))Arbor Cloud Flow Detection (Dallas (DAL))Arbor Cloud Flow Detection (Dubai (DXB))Arbor Cloud Flow Detection (Frankfurt (FRA))Arbor Cloud Flow Detection (Sao Paolo (GRU))Arbor Cloud Flow Detection (Ashburn (IAD))Arbor Cloud Flow Detection (London (LCY))Arbor Cloud Flow Detection (New York (LGA))Arbor Cloud Flow Detection (Marseille (MRS))Arbor Cloud Flow Detection (Tokyo (NRT))Arbor Cloud Flow Detection (Singapore (SIN))Arbor Cloud Flow Detection (San Jose (SJC))Arbor Cloud Flow Detection (Sydney (SYD))Arbor Cloud Flow Detection (Toronto (YYZ))Arbor Cloud Phone Services (All Locations)
Timeline · 1 update
- investigating May 19, 2026, 06:53 PM UTC
DigiCert is currently experiencing a service disruption in Sightline alert ticket creation. All teams are actively engaged in resolving the issue as soon as possible. Next Steps: We will provide an update after our operational teams complete their investigation. We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method. 1) Log into the Ultra Security Support Portal - https://security.ultraproducts.support/hc/en-us 2) Email [email protected] 3) Call our toll free number: +1 (844) 929-0808 Select option 1 > option 1 For international customers call: +1 540-835-5462. Regards, Ultra Security Customer Support