VentraIP incident
Unplanned outage for s02ce.syd5.hostingplatform.net.au
Resolved after 33 minutes, affecting Shared Hosting and s02ce.syd5.hostingplatform.net.au, on November 12, 2026.
We are currently experiencing an unplanned outage with the selected servers. The servers may appear inaccessible or exhibit elevated error rates. Our infrastructure team is currently investigating the cause and will provide updates here as they become available. We appreciate your understanding, and in the meantime, if you have any questions, please don't hesitate to contact our Technical Support team.
Affected components
Update timeline
- investigating Nov 12, 2026, 05:04 PM UTC
We are currently experiencing an unplanned outage with the selected servers. The servers may appear inaccessible or exhibit elevated error rates. Our infrastructure team is currently investigating the cause and will provide updates here as they become available. We appreciate your understanding, and in the meantime, if you have any questions, please don't hesitate to contact our Technical Support team.
- resolved Nov 12, 2026, 05:38 PM UTC
We've now resolved the incident. Thanks for your patience.
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