VentraIP is currently experiencing a major incident, which began 7h ago. The vendor's full update timeline is below.
Update timeline
- identified Oct 21, 2026, 07:31 AM UTC
Due to the upcoming critical PHP security release, we have preemptively implemented restrictions on file uploads via forms across our interface systems, including the VIPsites media manager. This will also include Change of Registrant forms where documentation is requested, and attachments on support requests. We thank all our partners for their understanding, and once the restrictions are removed, we will update this status.