Resolved after 3 hours 25 minutes, affecting Shared Hosting and s332.syd2.hostingplatform.net.au, on November 10, 2026.
This incident has been resolved, and we are continuing to monitor the server. We will update this status with more information as needed.
Affected components
Update timeline
- investigating Nov 10, 2026, 10:46 PM UTC
We are currently aware of an issue connecting to cPanel/Webmail on s332.syd2.hostingplatform.net.au We are aware and our infrastructure team is currently working on getting the services back up and running Please note websites and email are still functional, but the cPanel/Webmail interfaces are not available at this time Please contact our support team if you have any issues.
- investigating Nov 10, 2026, 11:15 PM UTC
We are still investigating and will update this status as soon as we have more information
- monitoring Nov 10, 2026, 11:51 PM UTC
This incident has been resolved, and we are continuing to monitor the server. We will update this status with more information as needed.
- resolved Nov 11, 2026, 02:11 AM UTC
We've now resolved the incident. Thanks for your patience.
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