VentraIP incident

Temporary file upload restrictions for customer websites

VentraIP is currently experiencing a major incident, which began 6h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 01:01 PM UTC
Resolved
Ongoing
Duration
● 6h 4m
Detected by Pingoru
Oct 21, 2026, 01:01 PM UTC

Update timeline

  1. identified Oct 21, 2026, 01:01 PM UTC

    Due to the upcoming critical PHP security release, we have preemptively implemented additional security measures for PHP file uploads against our hosting servers, and Fully Managed VPS services. This means that if your website has a form that supports file attachments/uploads, you may encounter issues with it. We do apologise for the inconvenience this may cause you and your clients. Ensuring the security and stability of our hosting servers remains our number one priority. Once we have received a patch from the PHP team, we will remove the additional security measures and update this status.