VentraIP incident
Degraded performance for s04ge.syd5.hostingplatform.net.au
Resolved after 16 minutes, affecting Shared Hosting and s04ge.syd5.hostingplatform.net.au, on November 5, 2026.
We are currently experiencing degraded performance on the selected servers. During this time, you may notice unusual slowness with services or elevated error rates. Our infrastructure team has identified the cause and will provide updates here as they become available. We appreciate your understanding, and in the meantime, if you have any questions, please don't hesitate to contact our Technical Support team.
Affected components
Update timeline
- identified Nov 05, 2026, 03:21 AM UTC
We are currently experiencing degraded performance on the selected servers. During this time, you may notice unusual slowness with services or elevated error rates. Our infrastructure team has identified the cause and will provide updates here as they become available. We appreciate your understanding, and in the meantime, if you have any questions, please don't hesitate to contact our Technical Support team.
- resolved Nov 05, 2026, 03:37 AM UTC
We've now resolved the incident. Thanks for your patience.
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