Veeva Outage History
Veeva is up right nowPingoru has recorded 173 incidents for Veeva: 173 in the last 12 months and 74 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 30 | 42 of 720 (6%) |
| May 2026 | 24 | 104 of 744 (14%) |
| June 2026 | 17 | 59 of 720 (8%) |
| July 2026 | 31 | 403 of 744 (54%) |
| August 2026 | 25 | 177 of 744 (24%) |
| September 2026 | 32 | 542 of 720 (75%) |
| October 2026 | 11 | 27 of 590 (5%) |
Incidents, newest first
Notice April 22, 2026 Veeva EDC Maintenance 26R1.0.7 - No expected downtime – CDMS-EU, CDMS-US, VV1-1139, VV1-1148 and 64 more
Started Apr 22, 2026, 02:00 AM UTC· resolved Apr 22, 2026, 02:00 AM UTC
- investigating Apr 22, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.7 When: Tuesday, April 21, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Major April 21, 2026 Veeva CRM MC Service Degradation on MC-01 5h 28m Veeva MultiChannel & Integrations, MC-01, Veeva MultiChannel & Integrations, MC-01
Started Apr 21, 2026, 04:09 PM UTC· resolved Apr 21, 2026, 09:37 PM UTC
- investigating Apr 21, 2026, 04:09 PM UTC
The MC-01 issue has reappeared. Admin, Content users, Align integration and Network integration are impacted. Normal CRM user activity should be unaffected. The engineering team is working on a resolution.
- investigating Apr 21, 2026, 04:52 PM UTC
MC-01 is running as expected. We will keep this degradation open while we continue investigating and ensure the fix is stable.
- resolved Apr 21, 2026, 09:37 PM UTC
MC-01 is back to full functionality. As the servers recovered, some users may have still experienced intermittent issues.
Notice April 21, 2026 Veeva Vault Maintenance - Authentication Server - 26R1.0.8 – VV1-4009, VV2-5013, VV2-5010, VV1-1148 and 334 more
Started Apr 21, 2026, 12:00 AM UTC· resolved Apr 21, 2026, 12:00 AM UTC
- investigating Apr 21, 2026, 12:00 AM UTC
Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server - 26R1.0.8 When: Monday, April 20 at 5:00 pm PDT (April 21 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product
Notice April 20, 2026 CDB Data Workbench Maintenance 26R1.0.7 HF- No expected downtime – CDMS-US, cdb-1, cdb-101, cdb-201 and 25 more
Started Apr 20, 2026, 11:00 PM UTC· resolved Apr 20, 2026, 11:00 PM UTC
- investigating Apr 20, 2026, 11:00 PM UTC
There is a 26R1.0.7 maintenance release scheduled for the CDB Data Workbench on April 20th at 4:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-1002, CDB-1004, CDB-2002, CDB-2004, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Major April 20, 2026 Vault Performance Degradation on POD VV1-1159 2h 43m CDMS-US, Veeva CDMS, VV1-1159
Started Apr 20, 2026, 02:24 PM UTC· resolved Apr 20, 2026, 05:07 PM UTC
- investigating Apr 20, 2026, 02:24 PM UTC
Veeva Vault POD VV1-1159 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible. Some background processing has been disabled while the investigation is being done.
- resolved Apr 20, 2026, 05:07 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major April 20, 2026 Vault Performance Degradation on POD VV1-1139 4m CDMS-US, Veeva CDMS, VV1-1139
Started Apr 20, 2026, 02:23 PM UTC· resolved Apr 20, 2026, 02:27 PM UTC
- investigating Apr 20, 2026, 02:23 PM UTC
Veeva Vault POD VV1-1139 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Apr 20, 2026, 02:27 PM UTC
duplicate incident removed
Notice April 17, 2026 CDB Data Workbench Maintenance 26R1.0.5 HF- No expected downtime – CDMS-EU, Veeva CDMS, CDMS-US, CDMS-AP and 6 more
Started Apr 17, 2026, 01:00 AM UTC· resolved Apr 17, 2026, 01:00 AM UTC
- investigating Apr 17, 2026, 01:00 AM UTC
There is a 26R1.0.5 maintenance release scheduled for the CDB Data Workbench on April 16th at 6:00 PM PT for CDB PODs: CDB-1002, CDB-2004, CDB-1004, CDB-2002, CDB-3002, CDB-305 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Notice April 17, 2026 Veeva EDC Maintenance 26R1.0.5 - No expected downtime – CDMS-EU, VV3-3134, VV2-2152, VV1-17 and 9 more
Started Apr 17, 2026, 01:00 AM UTC· resolved Apr 17, 2026, 01:00 AM UTC
- investigating Apr 17, 2026, 01:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.5 When: Wednesday, April 16, 6:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-17, VV2 -2155, VV1-37, VV2 -2152, VV3-3134, VV1-1216 Please read the 26R1 Release Notes for additional release details.
Major April 16, 2026 Vault Service Disruption on POD VV1-1170 18m Veeva Vault, Vault-US PODs, Veeva Vault, Vault-US PODs and 11 more
Started Apr 16, 2026, 02:10 PM UTC· resolved Apr 16, 2026, 02:28 PM UTC
- identified Apr 16, 2026, 02:10 PM UTC
Veeva Vault POD VV1-1170 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Apr 16, 2026, 02:28 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major April 14, 2026 Veeva Maintenance - MySQL 26R1.0 Upgrade 18h Vault-AP PODs, VV2-2075, Vault-EU PODs, Vault-AP PODs and 80 more
Started Apr 14, 2026, 06:00 PM UTC· resolved Apr 15, 2026, 12:00 PM UTC
- investigating Apr 14, 2026, 06:00 PM UTC
Veeva Release Notification The Veeva MySQL system is scheduled to be upgraded to the latest general release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R1.0 When: Tuesday, April 14 APAC at 11:00 am PDT / April 15 at 3:00 am JST Affected Safety PODs: VV3-3120, VV3-3131 EU/US at 6:00 pm PDT / April 15 at 3:00 am CEST Affected Safety & LIMS PODs: VV2-2075, VV2-2156, VV2-2162, VV1-1157, VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161, VV1-1173, VV1-1211, VV1-1221 EU/US at 7:00 pm PDT / April 15 at 4:00 am CEST Affected RegOne PODs: VV1-1061, VV1-1202, VV2-2121, VV2-2153 Estimated Duration: 60 minutes Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
- resolved Apr 15, 2026, 12:00 PM UTC
This upgrade was successfully deployed in the original timeframe.
Major April 14, 2026 Vault Service Disruption on POD VV2-2091 30m Vault-EU PODs, VV2-2091, Vault-EU PODs, Veeva Vault and 5 more
Started Apr 14, 2026, 02:02 PM UTC· resolved Apr 14, 2026, 02:32 PM UTC
- identified Apr 14, 2026, 02:02 PM UTC
Veeva Vault POD VV2-2091 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Apr 14, 2026, 02:32 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Notice April 13, 2026 Veeva Vault Maintenance - MySQL 26R1.0 Upgrade – Vault-AP PODs, Vault-EU PODs, Vault-AP PODs, VV2-10 and 224 more
Started Apr 13, 2026, 05:00 PM UTC· resolved Apr 13, 2026, 05:00 PM UTC
- investigating Apr 13, 2026, 05:00 PM UTC
Veeva Vault Release Notification The Veeva Vault MySQL system is scheduled to be upgraded to the latest general release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R1.0 When: Monday, April 13 APAC at 10:00 am PDT / April 14 at 2:00 am JST Affected Platform PODs: VV3-3064, VV3-3127, VV3-3129, VV3-3057, VV3-3099, VV3-3125, VV3-3132, VV3-3128, VV3-34 EU/US at 6:00 pm PDT / April 14 at 3:00 am CEST Affected Platform PODs: VV2-2056, VV2-2070, VV2-2072, VV2-2080, VV2-2083, VV2-2098, VV2-2120, VV2-2125, VV2-2126, VV2-2139, VV2-2140, VV2-2148, VV2-2150, VV2-10, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2131, VV2-2134, VV2-2135, VV2-2136, VV2-2137, VV2-2138, VV2-2141, VV2-2143, VV2-2146, VV2-2147, VV2-2157, VV2-27, VV2-30, VV2-31, VV2-32, VV2-35, VV2-41, VV2-44, VV1-1069, VV1-1144, VV1-1068, VV1-1058, VV1-1066, VV1-1073, VV1-1074, VV1-1076, VV1-1077, VV1-1079, VV1-1081, VV1-1089, VV1-1122, VV1-1126, VV1-1128, VV1-1132, VV1-1136, VV1-1145, VV1-1153, VV1-1155, VV1-1170, VV1-1171, VV1-1200, VV1-1205, VV1-18, VV1-43, VV1-1149, VV1-12, VV1-8, VV1-1045, VV1-1046, VV1-1049, VV1-1052, VV1-1062, VV1-11, VV1-1129, VV1-1130, VV1-1131, VV1-1151, VV1-1152, VV1-1154, VV1-1163, VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-1172, VV1-1180, VV1-1183, VV1-1192, VV1-1195, VV1-1196, VV1-1209, VV1-1210, VV1-13, VV1-14, VV1-16, VV1-19, VV1-25, VV1-26, VV1-38, VV1-4, VV1-7, VV1-9 Estimated Duration: 60 minutes Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
Major April 8, 2026 Vault Service Disruption on POD VV1-1169 8m Veeva Vault, Vault-US PODs, VV1-1169, Veeva Vault and 5 more
Started Apr 08, 2026, 06:19 PM UTC· resolved Apr 08, 2026, 06:27 PM UTC
- identified Apr 08, 2026, 06:19 PM UTC
Veeva Vault POD VV1-1169 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Apr 08, 2026, 06:27 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Notice April 3, 2026 Veeva Maintenance - Renditions Service 26R1.0 Upgrade – Vault CRM, Veeva CDMS, Veeva Vault, Vault CRM Align and 1010 more
Started Apr 03, 2026, 03:00 PM UTC· resolved Apr 03, 2026, 03:00 PM UTC
- investigating Apr 03, 2026, 03:00 PM UTC
Veeva Release Notification The Veeva Vault Renditions Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption.
Notice April 2, 2026 Veeva EDC Maintenance 25R3.0.33 - No expected downtime – Veeva CDMS, Veeva Vault, Vault-US PODs, CDMS-US and 108 more
Started Apr 02, 2026, 02:00 AM UTC· resolved Apr 02, 2026, 02:00 AM UTC
- investigating Apr 02, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 25R3.0.33 When: Wednesday, April 01, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163 Please read the 25R3 Release Notes for additional release details.
Notice April 2, 2026 Veeva Vault Maintenance - Authentication Server 26R1.0 Upgrade – Vault CRM, VCRM-US PROD, VV1-4000, VV1-4003 and 1676 more
Started Apr 02, 2026, 12:00 AM UTC· resolved Apr 02, 2026, 12:00 AM UTC
- investigating Apr 02, 2026, 12:00 AM UTC
Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R1.0 Upgrade When: Wednesday, April 1 at 5:00 pm PDT (Thursday, April 2 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product
Major April 1, 2026 Veeva CRM Sandbox MyInsights Unavailable Online 13h 22m Veeva CRM, US Region, CRM-03, CRM-04 and 56 more
Started Apr 01, 2026, 11:15 AM UTC· resolved Apr 02, 2026, 12:37 AM UTC
- identified Apr 01, 2026, 11:15 AM UTC
Veeva CRM team has noticed that users are receiving errors trying to access MyInsight reports in sandbox orgs. Engineering is investigating the issue. We have also escalated the matter with Salesforce.
- identified Apr 01, 2026, 04:56 PM UTC
Salesforce has identified the issue and their engineering team is investigating.
- identified Apr 01, 2026, 10:58 PM UTC
Veeva Engineering team has developed a workaround to mitigate the service disruption caused by a recent change on the Salesforce platform. The fix will be deployed shortly.
- resolved Apr 02, 2026, 12:37 AM UTC
Fix has been deployed.
Major March 30, 2026 Vault CRM Veeva AI Outage - US Region 6h 16m Vault CRM, VCRM-US PROD, VV1-4000, VV1-4003 and 89 more
Started Mar 30, 2026, 04:12 PM UTC· resolved Mar 30, 2026, 10:28 PM UTC
- identified Mar 30, 2026, 04:12 PM UTC
We are currently investigating reports of intermittent performance issues affecting Veeva AI within Vault CRM. This behavior is linked to an ongoing service disruption with our upstream provider, AWS Bedrock.
- resolved Mar 30, 2026, 10:28 PM UTC
Incident has been resolved.
Major March 30, 2026 RTSM AWS Outage 3h 21m Veeva RTSM, Veeva RTSM, Veeva RTSM
Started Mar 30, 2026, 07:25 AM UTC· resolved Mar 30, 2026, 10:46 AM UTC
- identified Mar 30, 2026, 07:25 AM UTC
Please be advised that Veeva RTSM AWS experienced a termporary service disruption on Monday, 30 March 2025 during the following window: 🕐 3:25 AM – 6:46 AM EST
- resolved Mar 30, 2026, 10:46 AM UTC
Affected Veeva RTSM AWS services operating normally.
Major March 30, 2026 Vault Performance Degradation on POD VV3-3127 1h 51m Veeva Vault, Vault-AP PODs, VV3-3127, Vault-AP PODs and 5 more
Started Mar 30, 2026, 04:26 AM UTC· resolved Mar 30, 2026, 06:17 AM UTC
- investigating Mar 30, 2026, 04:26 AM UTC
Veeva Vault POD VV3-3127 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Mar 30, 2026, 06:17 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.