Affected components
Vault CRMVCRM-US PRODVV1-4000VV1-4003VV1-4005VV1-4008VV1-4011VV1-4013VV1-4017VV1-4018VV1-4020VV1-4022VV1-4027VCRM-US SBXVV1-1167VV1-4001VV1-4002VV1-4004VV1-4006VV1-4007VV1-4009VV1-4010VV1-4012VV1-4014VV1-4015VV1-4019VV1-4021VV1-4023VV1-4024VV1-4025VV1-4026Vault CRMVCRM-US PRODVCRM-US SBXVV1-4000VV1-1167VV1-4001VV1-4003VV1-4002VV1-4005VV1-4004VV1-4008VV1-4006VV1-4011VV1-4007VV1-4013VV1-4009VV1-4010VV1-4017VV1-4012VV1-4018VV1-4014VV1-4020VV1-4015VV1-4022VV1-4027VV1-4019VV1-4021VV1-4023VV1-4024VV1-4025VV1-4026Vault CRMVCRM-US PRODVCRM-US SBXVV1-4000VV1-1167VV1-4001VV1-4003VV1-4002VV1-4005VV1-4004VV1-4008VV1-4006VV1-4011VV1-4007VV1-4013VV1-4009VV1-4010VV1-4017VV1-4012VV1-4018VV1-4014VV1-4020VV1-4015VV1-4022VV1-4027VV1-4019VV1-4021VV1-4023VV1-4024VV1-4025VV1-4026
Update timeline
- identified Mar 30, 2026, 04:12 PM UTC
We are currently investigating reports of intermittent performance issues affecting Veeva AI within Vault CRM. This behavior is linked to an ongoing service disruption with our upstream provider, AWS Bedrock.
- resolved Mar 30, 2026, 10:28 PM UTC
Incident has been resolved.
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