Veeva incident

Veeva Vault Maintenance - Authentication Server 26R1.0 Upgrade

Notice Resolved View vendor source →

Veeva experienced a notice incident on April 2, 2026 affecting Vault CRM and VCRM-US PROD and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 12:00 AM UTC
Resolved
Apr 02, 2026, 12:00 AM UTC
Duration
Detected by Pingoru
Apr 02, 2026, 12:00 AM UTC

Affected components

Vault CRMVCRM-US PRODVV1-4000VV1-4003VV1-4005VV1-4008VV1-4011VV1-4013VV1-4017VV1-4018

Update timeline

  1. investigating Apr 02, 2026, 12:00 AM UTC

    Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R1.0 Upgrade When: Wednesday, April 1 at 5:00 pm PDT (Thursday, April 2 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product