Veeva experienced a major incident on April 20, 2026 affecting CDMS-US and Veeva CDMS and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
CDMS-USVeeva CDMSVV1-1159
Update timeline
- investigating Apr 20, 2026, 02:24 PM UTC
Veeva Vault POD VV1-1159 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible. Some background processing has been disabled while the investigation is being done.
- resolved Apr 20, 2026, 05:07 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.