Veeva experienced a major incident on April 16, 2026 affecting Veeva Vault and Vault-US PODs and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Veeva VaultVault-US PODsVV1-1170
Update timeline
- identified Apr 16, 2026, 02:10 PM UTC
Veeva Vault POD VV1-1170 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Apr 16, 2026, 02:28 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.