Veeva incident

Veeva CRM - Salesforce Disruption affecting online access

Major Resolved View vendor source →

Veeva experienced a major incident on September 16, 2026 affecting US Region and CRM-03 and 1 more component, lasting 11h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 07:50 AM UTC
Resolved
Sep 16, 2026, 06:51 PM UTC
Duration
11h 1m
Detected by Pingoru
Sep 16, 2026, 07:50 AM UTC

Affected components

US RegionCRM-03CRM-04CRM-05CRM-06CRM-08CRM-10AP RegionCRM-30Veeva CRM

Update timeline

  1. identified Sep 16, 2026, 07:50 AM UTC

    Salesforce is currently experiencing an outage affecting Veeva CRM. Users attempting to login will experience login failures with an internal server error. Offline mode on iOS will still allow for the creation of calls and displaying media, however, sync and online functionality is not available. For the latest information, please follow Salesforce's incident at https://status.salesforce.com/incidents/20004433

  2. identified Sep 16, 2026, 10:59 AM UTC

    Salesforce has identified the issue and are actively deploying a fix across the impacted instances to restore services.