Veeva experienced a notice incident on September 16, 2026 affecting VCRM-US PROD and VV1-4000 and 1 more component, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 19, 2026, 12:00 AM UTC
Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled for online maintenance. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server maintenance When: Friday, September 18 at 5:00 pm PDT (September 19 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 60 minutes Affected PODs: Veeva Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support. Reference: DEV-1250982