Veeva incident

Veeva Vault Maintenance - Authentication Server 26R2.3 Upgrade

Veeva experienced a notice incident on September 21, 2026 affecting VV1-4027 and cdb-1 and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started: Sep 21, 2026, 05:28 PM UTC
Resolved: Sep 22, 2026, 11:26 PM UTC
Duration: 1d 5h
Detected by Pingoru: Sep 21, 2026, 05:28 PM UTC

Affected components

VV1-4027cdb-1cdb-3cdb-5cdb-7cdb-9cdb-11cdb-13cdb-15cdb-17

Update timeline

investigating Sep 24, 2026, 12:00 AM UTC

Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.3 Upgrade When: Wednesday, September 23 at 5:00 pm PDT (September 24 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.