Veeqo Outage History

Veeqo is up right now

Veeqo had 39 outages in the last 2 years totaling 1176h 16m of downtime — averaging 1.6 incidents per month.

There were 39 Veeqo outages since October 20, 2025 totaling 1176h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.veeqo.com

Major June 15, 2026

Incident with Evri

Detected by Pingoru
Jun 15, 2026, 10:43 AM UTC
Resolved
Jun 16, 2026, 07:34 AM UTC
Duration
20h 50m
Timeline · 2 updates
  1. investigating Jun 15, 2026, 10:43 AM UTC

    Currently, some of our sellers may experience issues with receiving Evri rates for valid orders. This issue has been reported to our development team, who are currently investigating. Please check below for updates. Thank you for your patience.

  2. resolved Jun 16, 2026, 07:34 AM UTC

    This has now been resolved. Thanks for your patience.

Read the full incident report →

Major June 11, 2026

Incident with USPS Scan forms, some orders not appearing as expected

Detected by Pingoru
Jun 11, 2026, 04:46 PM UTC
Resolved
Jun 11, 2026, 06:24 PM UTC
Duration
1h 38m
Timeline · 1 update
  1. resolved Jun 11, 2026, 06:24 PM UTC

    Good news - we have now made some changes and USPS Scan forms should now appear as expected. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

Read the full incident report →

Major June 4, 2026

Veeqo is Unavailable

Detected by Pingoru
Jun 04, 2026, 07:03 AM UTC
Resolved
Jun 04, 2026, 09:39 AM UTC
Duration
2h 36m
Timeline · 3 updates
  1. investigating Jun 04, 2026, 07:03 AM UTC

    Currently, Veeqo is unavailable. The issue has been reported to our development team, who are currently investigating. We will provide a further update in 30 minutes time. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. investigating Jun 04, 2026, 08:20 AM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Jun 04, 2026, 09:39 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 27, 2026

Incident with document printing

Detected by Pingoru
May 27, 2026, 11:31 AM UTC
Resolved
May 27, 2026, 02:45 PM UTC
Duration
3h 14m
Timeline · 3 updates
  1. investigating May 27, 2026, 11:31 AM UTC

    Currently, some of our sellers may experience issues with document printing. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. investigating May 27, 2026, 01:17 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved May 27, 2026, 02:45 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 19, 2026

Incident with packing slip displaying large barcodes.

Detected by Pingoru
May 19, 2026, 01:47 PM UTC
Resolved
May 19, 2026, 03:25 PM UTC
Duration
1h 37m
Timeline · 2 updates
  1. investigating May 19, 2026, 01:47 PM UTC

    Currently, some of our sellers may experience issues with packing slips displaying an oversized barcode under each SKU in the product table, causing the SKU and QTY columns to be hidden or pushed off the page. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. resolved May 19, 2026, 03:25 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 17, 2026

Incident with Order and Product Syncing.

Detected by Pingoru
May 17, 2026, 12:38 AM UTC
Resolved
May 17, 2026, 06:18 PM UTC
Duration
17h 39m
Timeline · 2 updates
  1. investigating May 17, 2026, 12:38 AM UTC

    We're currently aware of an issue affecting Order and Product syncing for Magento, WooCommerce, and OpenCart channels, caused by a disruption with a third-party service. This issue has been reported to our development team, who are currently investigating. Please check below for updates. Thank you for your patience.

  2. resolved May 17, 2026, 06:18 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 15, 2026

Incident with creating paper pick lists

Detected by Pingoru
May 15, 2026, 04:16 PM UTC
Resolved
May 17, 2026, 11:18 AM UTC
Duration
1d 19h
Timeline · 2 updates
  1. investigating May 15, 2026, 07:48 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  2. resolved May 17, 2026, 11:18 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 14, 2026

Incident with incorrect Profit Analyser daily values

Detected by Pingoru
May 14, 2026, 01:15 PM UTC
Resolved
May 14, 2026, 01:15 PM UTC
Duration
Timeline · 2 updates
  1. investigating May 14, 2026, 01:15 PM UTC

    Currently, some of our sellers may experience issues with the Profit Analyser displaying incorrect values for the daily section. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. resolved May 19, 2026, 03:19 PM UTC

    We've identified the root cause of this issue, we're working to resolve it.

Read the full incident report →

Major May 12, 2026

Incident with Order and Product Syncing

Detected by Pingoru
May 12, 2026, 09:04 AM UTC
Resolved
May 13, 2026, 01:15 PM UTC
Duration
1d 4h
Timeline · 2 updates
  1. investigating May 12, 2026, 09:04 AM UTC

    We're currently aware of an issue affecting Order and Product syncing for Magento, WooCommerce, and OpenCart channels, caused by a disruption with a third-party service. This issue has been reported to our development team, who are currently investigating. Please check below for updates. Thank you for your patience.

  2. resolved May 13, 2026, 01:15 PM UTC

    Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

Read the full incident report →

Major May 11, 2026

Incident with International Shipments

Detected by Pingoru
May 11, 2026, 12:43 PM UTC
Resolved
May 15, 2026, 09:21 AM UTC
Duration
3d 20h
Timeline · 2 updates
  1. investigating May 11, 2026, 12:43 PM UTC

    Currently, some of our sellers may experience issues with shipping international orders receiving the following error message: "Order address is blocked." The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. resolved May 15, 2026, 09:21 AM UTC

    Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

Read the full incident report →

Major May 8, 2026

Incident with new order visibility and product visibility

Detected by Pingoru
May 08, 2026, 06:41 AM UTC
Resolved
May 08, 2026, 02:56 PM UTC
Duration
8h 14m
Timeline · 4 updates
  1. investigating May 08, 2026, 06:41 AM UTC

    Currently there is an issue ongoing meaning some new orders are unable to be seen in Veeqo. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. investigating May 08, 2026, 08:14 AM UTC

    The team are aware of the cause of the problem and are working towards recovery. We'll provide a further update in 30 minutes. (09:45 UK time).

  3. investigating May 08, 2026, 12:14 PM UTC

    The issue has been mitigated so Veeqo should be behaving as expected - please let us know if you are not seeing this behaviour by getting in contact with support. The team are continuing to work on the issue as needed.

  4. resolved May 08, 2026, 02:56 PM UTC

    This incident has now been marked as resolved. This issue was caused by an outage in Amazon Web Services which had knock-on impact to Veeqo. We apologise for any inconvenience or disruption this may have caused. If you are still experiencing any issues related to this outage please just let us know via the support messenger and we'll be happy to provide further assistance.

Read the full incident report →

Major May 5, 2026

Mobile App Shows Upgrade Screen During Picking

Detected by Pingoru
May 05, 2026, 06:49 PM UTC
Resolved
May 06, 2026, 04:12 PM UTC
Duration
21h 22m
Timeline · 1 update
  1. resolved May 06, 2026, 04:12 PM UTC

    Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

Read the full incident report →

Major March 31, 2026

Incident with Amazon bulk shipping labels

Detected by Pingoru
Mar 31, 2026, 10:16 PM UTC
Resolved
Mar 31, 2026, 10:16 PM UTC
Duration
Timeline · 2 updates
  1. investigating Apr 13, 2026, 04:01 PM UTC

    We've confirmed there is a problem, we're working to resolve it.

  2. resolved May 13, 2026, 05:27 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

Read the full incident report →

Major March 6, 2026

Third-Party Carrier Alert: Royal Mail

Detected by Pingoru
Mar 06, 2026, 02:39 PM UTC
Resolved
Mar 06, 2026, 02:39 PM UTC
Duration
Timeline · 1 update
  1. investigating Mar 06, 2026, 02:39 PM UTC

    Royal Mail Service Update: sellers may experience severe delays in delivery for international shipments to the Middle East, some shipments also transit through impacted areas and as a result are also likely to experience severe delays: Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman shipments. Please check below for more information and updates. Thank you for your patience. https://www.royalmail.com/international-incident-bulletin

Read the full incident report →