Veeqo incident

Incident with unable to fetch shipping rates for all carriers.

Major Resolved View vendor source →

Veeqo experienced a major incident on October 8, 2026, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 08:21 AM UTC
Resolved
Oct 08, 2026, 09:15 AM UTC
Duration
53m
Detected by Pingoru
Oct 08, 2026, 08:21 AM UTC

Update timeline

  1. investigating Oct 08, 2026, 08:21 AM UTC

    Currently, some of our sellers may experience issues with fetching shipping rates across all carriers. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. identified Oct 08, 2026, 08:31 AM UTC

    We've confirmed there is a problem, we're working to resolve it.

  3. investigating Oct 08, 2026, 08:49 AM UTC

    We've fixed the core issue, and are waiting for things to recover.

  4. resolved Oct 08, 2026, 09:15 AM UTC

    We've now resolved the incident. Thanks for your patience.