Veeqo incident

Incident with DHL international labels purchases failing with UI error "InternalServiceFailureException"

Major Resolved View vendor source →

Veeqo experienced a major incident on October 14, 2026, lasting 22h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 05:23 PM UTC
Resolved
Oct 15, 2026, 04:17 PM UTC
Duration
22h 53m
Detected by Pingoru
Oct 14, 2026, 05:23 PM UTC

Update timeline

  1. investigating Oct 14, 2026, 05:23 PM UTC

    Currently, some of our sellers may experience issues with DHL international labels purchases failing with UI error "InternalServiceFailureException" The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. investigating Oct 14, 2026, 06:02 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Oct 15, 2026, 04:17 PM UTC

    We've now resolved the incident. Thanks for your patience.