Veeqo incident
Billing page shows chargebacks with no order number attached.
Ongoing since 06:57 PM UTC, affecting US.
Currently, some of our sellers may experience issues with their billing page where they can see chargebacks and its respective amounts but they have no order attached causing issues to dispute this charges and identify the reason. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 05, 2026, 06:57 PM UTC
Currently, some of our sellers may experience issues with their billing page where they can see chargebacks and its respective amounts but they have no order attached causing issues to dispute this charges and identify the reason. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.
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