Veeqo Outage History
Veeqo is up right nowPingoru has recorded 60 incidents for Veeqo: 58 in the last 12 months and 13 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 401 of 720 (56%) |
| May 2026 | 9 | 438 of 744 (59%) |
| June 2026 | 8 | 71 of 720 (10%) |
| July 2026 | 5 | 294 of 744 (39%) |
| August 2026 | 4 | 516 of 744 (69%) |
| September 2026 | 4 | 247 of 720 (34%) |
| October 2026 | 4 | 32 of 587 (5%) |
Incidents, newest first
Major May 27, 2026 Incident with document printing 3h 14m
Started May 27, 2026, 11:31 AM UTC· resolved May 27, 2026, 02:45 PM UTC
- investigating May 27, 2026, 11:31 AM UTC
Currently, some of our sellers may experience issues with document printing. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.
- investigating May 27, 2026, 01:17 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved May 27, 2026, 02:45 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 19, 2026 Incident with packing slip displaying large barcodes. 1h 37m
Started May 19, 2026, 01:47 PM UTC· resolved May 19, 2026, 03:25 PM UTC
- investigating May 19, 2026, 01:47 PM UTC
Currently, some of our sellers may experience issues with packing slips displaying an oversized barcode under each SKU in the product table, causing the SKU and QTY columns to be hidden or pushed off the page. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.
- resolved May 19, 2026, 03:25 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 17, 2026 Incident with Order and Product Syncing. 17h 39m
Started May 17, 2026, 12:38 AM UTC· resolved May 17, 2026, 06:18 PM UTC
- investigating May 17, 2026, 12:38 AM UTC
We're currently aware of an issue affecting Order and Product syncing for Magento, WooCommerce, and OpenCart channels, caused by a disruption with a third-party service. This issue has been reported to our development team, who are currently investigating. Please check below for updates. Thank you for your patience.
- resolved May 17, 2026, 06:18 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 15, 2026 Incident with creating paper pick lists 1d 19h
Started May 15, 2026, 04:16 PM UTC· resolved May 17, 2026, 11:18 AM UTC
- investigating May 15, 2026, 07:48 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved May 17, 2026, 11:18 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 14, 2026 Incident with incorrect Profit Analyser daily values 102d 21h
Started May 14, 2026, 01:15 PM UTC· resolved Aug 25, 2026, 10:45 AM UTC
- investigating May 14, 2026, 01:15 PM UTC
Currently, some of our sellers may experience issues with the Profit Analyser displaying incorrect values for the daily section. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.
- resolved May 19, 2026, 03:19 PM UTC
We've identified the root cause of this issue, we're working to resolve it.
- resolved Aug 25, 2026, 10:45 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 12, 2026 Incident with Order and Product Syncing 1d 4h
Started May 12, 2026, 09:04 AM UTC· resolved May 13, 2026, 01:15 PM UTC
- investigating May 12, 2026, 09:04 AM UTC
We're currently aware of an issue affecting Order and Product syncing for Magento, WooCommerce, and OpenCart channels, caused by a disruption with a third-party service. This issue has been reported to our development team, who are currently investigating. Please check below for updates. Thank you for your patience.
- resolved May 13, 2026, 01:15 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major May 11, 2026 Incident with International Shipments 3d 20h
Started May 11, 2026, 12:43 PM UTC· resolved May 15, 2026, 09:21 AM UTC
- investigating May 11, 2026, 12:43 PM UTC
Currently, some of our sellers may experience issues with shipping international orders receiving the following error message: "Order address is blocked." The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.
- resolved May 15, 2026, 09:21 AM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major May 8, 2026 Incident with new order visibility and product visibility 8h 14m
Started May 08, 2026, 06:41 AM UTC· resolved May 08, 2026, 02:56 PM UTC
- investigating May 08, 2026, 06:41 AM UTC
Currently there is an issue ongoing meaning some new orders are unable to be seen in Veeqo. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.
- investigating May 08, 2026, 08:14 AM UTC
The team are aware of the cause of the problem and are working towards recovery. We'll provide a further update in 30 minutes. (09:45 UK time).
- investigating May 08, 2026, 12:14 PM UTC
The issue has been mitigated so Veeqo should be behaving as expected - please let us know if you are not seeing this behaviour by getting in contact with support. The team are continuing to work on the issue as needed.
- resolved May 08, 2026, 02:56 PM UTC
This incident has now been marked as resolved. This issue was caused by an outage in Amazon Web Services which had knock-on impact to Veeqo. We apologise for any inconvenience or disruption this may have caused. If you are still experiencing any issues related to this outage please just let us know via the support messenger and we'll be happy to provide further assistance.
Major May 5, 2026 Mobile App Shows Upgrade Screen During Picking 21h 22m
Started May 05, 2026, 06:49 PM UTC· resolved May 06, 2026, 04:12 PM UTC
- resolved May 06, 2026, 04:12 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major April 26, 2026 Incident with USPS Ground Advantage Shipping Service 14h 45m
Started Apr 26, 2026, 10:25 PM UTC· resolved Apr 27, 2026, 01:11 PM UTC
- resolved Apr 27, 2026, 01:11 PM UTC
We've now resolved the incident. Thanks for your patience.
Minor April 20, 2026 Degraded Performance detected on status page 7d 3h Overall
Started Apr 20, 2026, 03:36 PM UTC· resolved Apr 27, 2026, 07:15 PM UTC
No vendor updates were posted for this incident.
Major April 14, 2026 Unable to merge products and edit bundle components 1d 4h
Started Apr 14, 2026, 11:59 AM UTC· resolved Apr 15, 2026, 04:34 PM UTC
- resolved Apr 15, 2026, 04:34 PM UTC
We've now resolved the incident. Thanks for your patience.
Major April 7, 2026 Incident with Printing jobs, seller's are unable to retrieve the document when printing labels 1d 10h
Started Apr 07, 2026, 10:32 PM UTC· resolved Apr 09, 2026, 08:42 AM UTC
- resolved Apr 09, 2026, 08:42 AM UTC
We've now resolved the incident. Thanks for your patience.
Major March 31, 2026 Incident with Amazon bulk shipping labels –
Started Mar 31, 2026, 10:16 PM UTC· resolved Mar 31, 2026, 10:16 PM UTC
- investigating Apr 13, 2026, 04:01 PM UTC
We've confirmed there is a problem, we're working to resolve it.
- resolved May 13, 2026, 05:27 PM UTC
We've fixed the core issue, and are waiting for things to recover.
Major March 27, 2026 Incident with Order Statuses not being pushed from Veeqo to Amazon 11d 4h
Started Mar 27, 2026, 05:36 PM UTC· resolved Apr 07, 2026, 10:33 PM UTC
- resolved Apr 07, 2026, 10:33 PM UTC
We've now resolved the incident. Thanks for your patience.
Major March 17, 2026 Incident with shipping label purchasing 2d 23h
Started Mar 17, 2026, 04:34 PM UTC· resolved Mar 20, 2026, 03:54 PM UTC
- resolved Mar 20, 2026, 03:54 PM UTC
We've now resolved the incident. Thanks for your patience.
Major March 12, 2026 Reports data significantly delayed 17d 21h
Started Mar 12, 2026, 11:46 AM UTC· resolved Mar 30, 2026, 08:48 AM UTC
- resolved Mar 30, 2026, 08:48 AM UTC
We've now resolved the incident. Thank you for your patience.
Major March 6, 2026 Third-Party Carrier Alert: Royal Mail –
Started Mar 06, 2026, 02:39 PM UTC· resolved Mar 06, 2026, 02:39 PM UTC
- investigating Mar 06, 2026, 02:39 PM UTC
Royal Mail Service Update: sellers may experience severe delays in delivery for international shipments to the Middle East, some shipments also transit through impacted areas and as a result are also likely to experience severe delays: Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman shipments. Please check below for more information and updates. Thank you for your patience. https://www.royalmail.com/international-incident-bulletin
Major March 2, 2026 Issues with fetching rates for Evri in Veeqo. 18h 38m
Started Mar 02, 2026, 04:58 PM UTC· resolved Mar 03, 2026, 11:37 AM UTC
- resolved Mar 03, 2026, 11:37 AM UTC
We've now resolved the incident. Thanks for your patience.
Major February 26, 2026 Incident with Shipping Orders in Veeqo with Amazon MCF 1d 1h
Started Feb 26, 2026, 10:58 AM UTC· resolved Feb 27, 2026, 12:28 PM UTC
- resolved Feb 27, 2026, 12:28 PM UTC
We've now resolved the incident. Thanks for your patience.
Major February 19, 2026 USPS Ground Advantage services not available in Veeqo 1d 4h
Started Feb 19, 2026, 12:29 PM UTC· resolved Feb 20, 2026, 04:41 PM UTC
- resolved Feb 20, 2026, 04:41 PM UTC
We've now resolved the incident. Thanks for your patience.
Major February 18, 2026 Incident with Tiktok channel authentication 1d 21h
Started Feb 18, 2026, 07:37 PM UTC· resolved Feb 20, 2026, 05:08 PM UTC
- resolved Feb 20, 2026, 05:08 PM UTC
We've now resolved the incident. Thanks for your patience.
Major February 11, 2026 Incident with OAuth 2.0 connection 4h 37m
Started Feb 11, 2026, 05:04 PM UTC· resolved Feb 11, 2026, 09:41 PM UTC
- resolved Feb 11, 2026, 09:41 PM UTC
We've now resolved the incident. Thanks for your patience.
Major January 12, 2026 Veeqo outage 3h 45m
Started Jan 12, 2026, 10:28 AM UTC· resolved Jan 12, 2026, 02:13 PM UTC
- resolved Jan 12, 2026, 02:13 PM UTC
The incident has now been fully resolved and Veeqo should be working as expected - if you do have any further issues please get in touch with the team. We offer our apologies for any inconvenience this incident may have caused.
Major January 5, 2026 Incident with support messenger and support channels 2d 20h
Started Jan 05, 2026, 02:22 PM UTC· resolved Jan 08, 2026, 10:28 AM UTC
- resolved Jan 08, 2026, 10:28 AM UTC
We've now resolved the incident. Thanks for your patience.