Veeqo incident

Incident with TikTok authentication not working

Major Resolved View vendor source →

Veeqo experienced a major incident on August 20, 2026, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 04:09 PM UTC
Resolved
Aug 21, 2026, 05:35 PM UTC
Duration
1d 1h
Detected by Pingoru
Aug 20, 2026, 04:09 PM UTC

Update timeline

  1. investigating Aug 20, 2026, 04:09 PM UTC

    Currently, some of our sellers may experience issues with being unable to connect & authenticate their TikTok Channels. The issue has been reported to our development team, who are currently investigating. We’re sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. investigating Aug 21, 2026, 01:29 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. investigating Aug 21, 2026, 04:02 PM UTC

    We've confirmed there is a new problem with authentication and we're working to resolve it.

  4. resolved Aug 21, 2026, 05:35 PM UTC

    We've now resolved the incident. Thanks for your patience.