Veeqo incident

Incident with retrieving labels for Amazon orders.

Major Resolved View vendor source →

Veeqo experienced a major incident on August 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 11:10 AM UTC
Resolved
Aug 26, 2026, 11:10 AM UTC
Duration
—
Detected by Pingoru
Aug 26, 2026, 11:10 AM UTC

Update timeline

  1. investigating Aug 26, 2026, 11:10 AM UTC

    Currently, some of our sellers may experience issues with retrieving labels for on-Amazon orders, orders may remain unshipped on Veeqo but show as shipped on Amazon. The issue has been reported to our development team, who are currently investigating. We're sorry if this is impacting your business and want to assure you that our development team are actively working towards a resolution. Please check below for updates. Thank you for your patience.

  2. investigating Sep 01, 2026, 03:51 PM UTC

    Our engineering team has deployed a change that helps mitigate this problem. We are continuing to work to resolve this issue completely and will provide further updates as the incident progresses.

  3. resolved Sep 07, 2026, 01:06 PM UTC

    Our engineering team has deployed further fixes that have mitigated this issue, and we are monitoring closely as things recover.

  4. resolved Sep 17, 2026, 04:29 PM UTC

    Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.