Vantiv Outage History
Vantiv degraded · 1 active incident View live status →Pingoru has recorded 78 incidents for Vantiv: 73 in the last 12 months and 31 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 4 | 5 of 744 (1%) |
| June 2026 | 7 | 9 of 720 (1%) |
| July 2026 | 2 | 18 of 744 (2%) |
| August 2026 | 6 | 6 of 744 (1%) |
| September 2026 | 9 | 10 of 720 (1%) |
| October 2026 | 15 | 26 of 744 (3%) |
| November 2026 | 2 | 4 of 106 (4%) |
Incidents, newest first
Minor November 4, 2026 TSYS – Transaction Processing Issues 1h 11m Credit Card Processing
Started Nov 04, 2026, 12:13 PM UTC· resolved Nov 04, 2026, 01:24 PM UTC
- monitoring Nov 04, 2026, 12:13 PM UTC
The issue affecting transaction processing through TSYS has recovered. Transaction failures and timeouts have subsided, and processing has returned to normal. Our engineers are continuing to monitor transaction processing to ensure the service remains stable. We will provide further updates as necessary.
- investigating Nov 04, 2026, 12:21 PM UTC
We are investigating a recurrence of the issue affecting transaction processing through TSYS. Some merchants may experience increased transaction processing times, intermittent errors, or transaction timeouts. Our engineers are actively investigating the issue with the upstream processor and will provide further updates as more information becomes available.
- identified Nov 04, 2026, 12:32 PM UTC
We have identified an issue with the upstream TSYS processor affecting transaction processing. Some merchants may continue to experience increased processing times, intermittent errors, or transaction timeouts. Our engineers are working with the upstream processor to resolve the issue and will provide further updates as more information becomes available.
- resolved Nov 04, 2026, 01:24 PM UTC
This incident has been resolved.
Major October 24, 2026 Electronic Check Processing Issues 3h 40m Electronic Check Processing
Started Oct 24, 2026, 07:15 AM UTC· resolved Oct 24, 2026, 10:55 AM UTC
- investigating Oct 24, 2026, 07:15 AM UTC
Engineers are investigating intermittent error responses during electronic check processing since 11:45 PM CDT.
- resolved Oct 24, 2026, 10:55 AM UTC
There have been no additional electronic check processing errors since 3:10 CDT. Errors occurred from 11:45 PM - 3:10 AM CDT.
Minor October 23, 2026 Batch Settlement Delays on Fiserv (First Data) 2h 38m First Data Nashville North
Started Oct 23, 2026, 01:30 PM UTC· resolved Oct 23, 2026, 04:08 PM UTC
- investigating Oct 23, 2026, 01:30 PM UTC
Engineers are investigating with Fiserv to identify the cause of delayed responses for some First Data batches.
- resolved Oct 23, 2026, 04:08 PM UTC
Fiserv has finished sending response files for all outstanding First Data batches.
Minor October 22, 2026 Web Portal Down - API Processing 51m Transaction API, Control Panel
Started Oct 22, 2026, 04:47 PM UTC· resolved Oct 22, 2026, 05:38 PM UTC
- identified Oct 22, 2026, 04:47 PM UTC
We have identified a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring the current issues.
- identified Oct 22, 2026, 04:51 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 22, 2026, 05:15 PM UTC
We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.
- resolved Oct 22, 2026, 05:38 PM UTC
We are seeing stability. This issue is now resolved.
Minor October 22, 2026 Transaction Processing Issues 49m Credit Card Processing
Started Oct 22, 2026, 10:57 AM UTC· resolved Oct 22, 2026, 11:46 AM UTC
- investigating Oct 22, 2026, 10:57 AM UTC
We are currently investigating an upstream network connectivity issue causing card-present transaction failures. All gateway traffic was impacted between 10:42 and 10:46 UTC. Card-not-present processing has recovered, while card-present transactions remain affected. We will provide further updates as more information becomes available.
- monitoring Oct 22, 2026, 11:10 AM UTC
Card-present transactions recovered at 10:59 UTC after an upstream network connectivity issue. All gateway traffic was impacted 10:42–10:46 UTC; card-present transactions 10:42–10:59 UTC. We are monitoring for stability.
- resolved Oct 22, 2026, 11:46 AM UTC
This incident has been resolved.
Minor October 21, 2026 OMNI Maintenance 3h 16m Control Panel
Started Oct 21, 2026, 11:05 PM UTC· resolved Oct 22, 2026, 02:21 AM UTC
- investigating Oct 21, 2026, 11:05 PM UTC
We’re currently performing maintenance on OMNI. During this window, web sessions may be interrupted. If your session drops, please wait a few minutes and log in again. Maintenance is expected to last about one hour. We’ll post an update here when it’s complete. Thank you for your patience.
- identified Oct 22, 2026, 12:28 AM UTC
Our team is still working on maintenance for OMNI. Web sessions may continue to be interrupted until the work is complete. If your session drops, please wait a few minutes and log in again. Thank you for your patience.
- resolved Oct 22, 2026, 02:21 AM UTC
Maintenance on OMNI is complete and all services are operating normally. If you continue to have trouble with your web session, please log out and log back in or contact support.
Major October 21, 2026 Increased error responses 17m Transaction API, Control Panel, Query API
Started Oct 21, 2026, 04:04 AM UTC· resolved Oct 21, 2026, 04:22 AM UTC
- monitoring Oct 21, 2026, 04:04 AM UTC
Engineers are monitoring an increase in HTTP 503 responses. Requests were impacted from 22:16 - 22:36 CDT.
- resolved Oct 21, 2026, 04:22 AM UTC
No additional 503 responses have occurred. Requests were impacted from 22:16 - 22:36 CDT.
Minor October 20, 2026 Intermittent Carrier Issues 53m Credit Card Processing
Started Oct 20, 2026, 09:16 PM UTC· resolved Oct 20, 2026, 10:10 PM UTC
- investigating Oct 20, 2026, 09:16 PM UTC
We are investigating intermittent connectivity issues with upstream network carriers.
- identified Oct 20, 2026, 09:22 PM UTC
We are working to resolve the issue. Some customers may continue to experience intermittent connectivity, errors, or difficulty processing requests. We will provide further updates as remediation progresses.
- monitoring Oct 20, 2026, 09:40 PM UTC
Connectivity has been restored and transactions are processing normally. Our engineers are closely monitoring connectivity and request processing to confirm that services are operating normally and remain stable.
- resolved Oct 20, 2026, 10:10 PM UTC
The connectivity issues affecting Gateway Services have been resolved, and all services have been operating normally.
Minor October 20, 2026 Intermittent connectivity issues 25m Credit Card Processing
Started Oct 20, 2026, 03:19 AM UTC· resolved Oct 20, 2026, 03:44 AM UTC
- investigating Oct 20, 2026, 03:19 AM UTC
Since 03:02 UTC, some merchants may see errors or timeouts on transactions and gateway access.
- monitoring Oct 20, 2026, 03:20 AM UTC
From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring
- resolved Oct 20, 2026, 03:44 AM UTC
This incident has been resolved.
Minor October 20, 2026 3D Secure (3DS) Transactions 2h 46m Credit Card Processing
Started Oct 20, 2026, 12:09 AM UTC· resolved Oct 20, 2026, 02:55 AM UTC
- investigating Oct 20, 2026, 12:09 AM UTC
Some 3D Secure (3DS) transactions are processing slowly and may be delayed or fail. We are investigating and will post an update when we have more information.
- identified Oct 20, 2026, 12:57 AM UTC
We have identified the source of the delays affecting 3D Secure transactions. The slowness is occurring with an external service used during 3D Secure authentication. We have escalated the issue to that partner. While this continues, some 3D Secure transactions may take longer than usual to complete, and a small number may time out or fail. We are monitoring closely and will post another update as soon as we have more information.
- identified Oct 20, 2026, 01:59 AM UTC
The teams are actively in talks and we will provide an update as soon as possible.
- monitoring Oct 20, 2026, 02:20 AM UTC
3D Secure response times returned to normal at 01:54 UTC. We're monitoring to confirm
- resolved Oct 20, 2026, 02:55 AM UTC
3D Secure response times have been normal since 01:54 UTC. This incident is resolved
Minor October 18, 2026 Batch Settlement Delays on Fiserv (First Data) 1h 21m First Data Nashville North, Credit Card Processing, First Data Caribbean, First Data Canada
Started Oct 18, 2026, 03:51 AM UTC· resolved Oct 18, 2026, 05:13 AM UTC
- identified Oct 18, 2026, 03:51 AM UTC
Fiserv has confirmed that maintenance on their systems is causing delays in processing settlement batches for First Data platforms. As a result, affected merchants may experience delays in settlement and associated funding. We are in contact with Fiserv and will submit pending settlement batches as soon as their systems are available. We will provide further updates as remediation progresses.
- monitoring Oct 18, 2026, 04:30 AM UTC
Fiserv has completed their maintenance and connectivity has been restored. Pending settlement batches are being submitted, and we are monitoring to confirm that batches are settling as expected.
- resolved Oct 18, 2026, 05:13 AM UTC
All files have been cleared successfully.
Minor October 17, 2026 Batch Settlement Delays 2h 4m Credit Card Processing
Started Oct 17, 2026, 07:54 AM UTC· resolved Oct 17, 2026, 09:58 AM UTC
- identified Oct 17, 2026, 07:54 AM UTC
We have identified the cause of the delay affecting batch settlement and are working to resolve the issue. Some customers may continue to experience delays in settlement and associated funding. We will provide further updates as remediation progresses.
- resolved Oct 17, 2026, 09:58 AM UTC
The delay affecting batch settlement has been resolved. Our engineers have confirmed that batches are settling as expected and settlement processing is operating normally.
Notice October 15, 2026 Worldpay APACS & AIB APACS – Settlement Delays 6h 17m
Started Oct 15, 2026, 07:13 AM UTC· resolved Oct 15, 2026, 01:30 PM UTC
- investigating Oct 15, 2026, 07:13 AM UTC
We are currently investigating an issue affecting settlement processing for Worldpay APACS and AIB APACS. As a result, affected merchants may experience delays in receiving funding. Our engineers are investigating the issue and will provide further updates as more information becomes available.
- identified Oct 15, 2026, 11:48 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2026, 01:19 PM UTC
We are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.
- resolved Oct 15, 2026, 01:30 PM UTC
The delay affecting batch settlement has been resolved.
Minor October 13, 2026 3D Secure authentication issues 6h 3m Credit Card Processing
Started Oct 13, 2026, 12:26 AM UTC· resolved Oct 13, 2026, 06:29 AM UTC
- investigating Oct 13, 2026, 12:26 AM UTC
3D Secure authentication is experiencing issues for a subset of customers. We are working with our 3DS provider and will post an update as soon as we have more information.
- investigating Oct 13, 2026, 02:45 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 13, 2026, 04:17 AM UTC
A fix has been implemented for the 3D Secure authentication issues affecting a subset of customers. We are monitoring the results to confirm that authentication is completing successfully. We will post another update once we’ve confirmed the issue is fully resolved.
- resolved Oct 13, 2026, 06:29 AM UTC
The fix has held since 03:20 UTC and 3D Secure authentication is operating normally. This incident is resolved.
Minor October 8, 2026 Worldpay eCommerce (formerly Litle) Processing 54m Worldpay / Vantiv
Started Oct 08, 2026, 04:57 PM UTC· resolved Oct 08, 2026, 05:52 PM UTC
- investigating Oct 08, 2026, 04:57 PM UTC
We are currently monitoring connectivity on the Worldpay eCommerce platform which has been experiencing timeouts since 09:46 PST.
- resolved Oct 08, 2026, 05:52 PM UTC
We have observed no further errors. Processing is now back to normal performance.
Notice October 8, 2026 Batch Settlement Delays 4h 30m
Started Oct 08, 2026, 09:30 AM UTC· resolved Oct 08, 2026, 02:01 PM UTC
- investigating Oct 08, 2026, 09:30 AM UTC
We are currently investigating an issue affecting settlement processing for First Data Merchant Solutions (Rapid Connect). Some merchants may experience delays in receiving funding as a result. We are investigating the issue and will provide further updates as more information becomes available.
- identified Oct 08, 2026, 11:00 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 08, 2026, 11:00 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 08, 2026, 02:01 PM UTC
This incident has been resolved.
Notice September 28, 2026 Transaction Processing Issues 9m
Started Sep 28, 2026, 01:31 PM UTC· resolved Sep 28, 2026, 01:40 PM UTC
- investigating Sep 28, 2026, 01:31 PM UTC
We are aware of a technical issue that resulted in a delay in processing certain submitted transaction files. This issue did not affect all transaction files. While the impacted files have now been successfully processed, some merchants may experience a one business day delay in receiving funding. Our technical teams are actively investigating the root cause and assessing the full impact.
- resolved Sep 28, 2026, 01:40 PM UTC
The issue affecting the processing of certain transaction files has been resolved, and all impacted files have been successfully processed. Some affected merchants may experience a delay of up to one business day in receiving funding.
Notice September 25, 2026 Web Portal Down - Possible Service Incident 1h 52m Transaction API, Control Panel, Credit Card Processing, Electronic Check Processing and 1 more
Started Sep 25, 2026, 02:32 PM UTC· resolved Sep 25, 2026, 04:25 PM UTC
- monitoring Sep 25, 2026, 02:32 PM UTC
We are currently monitoring a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring for further issues.
- resolved Sep 25, 2026, 04:25 PM UTC
No further interruptions have been observed.
Notice September 22, 2026 Batch Processing Issues 2h 49m Transaction API, Credit Card Processing
Started Sep 22, 2026, 07:00 AM UTC· resolved Sep 22, 2026, 09:50 AM UTC
- investigating Sep 22, 2026, 07:00 AM UTC
We are currently investigating reports of delays affecting batch processing. Some customers may experience longer than expected processing times for batches. Our teams are investigating and will provide further updates as more information becomes available.
- identified Sep 22, 2026, 07:45 AM UTC
We have identified the cause of the delays affecting batch processing on fiserv end. We will provide further updates as remediation progresses.
- resolved Sep 22, 2026, 09:50 AM UTC
Fiserv's issues affecting batch processing have been resolved. Our engineers have confirmed that batch processing times have returned to normal and the service is operating normally.
Notice September 21, 2026 Batch Settlement Delays 4h 28m
Started Sep 21, 2026, 09:07 AM UTC· resolved Sep 21, 2026, 01:35 PM UTC
- identified Sep 21, 2026, 09:07 AM UTC
We are currently investigating a delay affecting settlement for BarclaycardHiso transactions processed on 19 September. As a result, affected customers may experience delays in funding. We are working with the relevant parties to investigate the issue and will provide further updates as more information becomes available.
- resolved Sep 21, 2026, 01:35 PM UTC
The settlement delay affecting BarclaycardHiso transactions processed on 19 September has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.
Minor September 21, 2026 Gateway Connectivity 43m Transaction API, First Data Omaha, First Data Nashville, Control Panel and 11 more
Started Sep 21, 2026, 05:55 AM UTC· resolved Sep 21, 2026, 06:38 AM UTC
- investigating Sep 21, 2026, 05:55 AM UTC
Engineers are investigating upstream carrier issues impacting connectivity.
- monitoring Sep 21, 2026, 06:14 AM UTC
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
- resolved Sep 21, 2026, 06:38 AM UTC
We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
Major September 17, 2026 Gateway Connectivity 1h 17m Transaction API, First Data Omaha, First Data Nashville, Control Panel and 11 more
Started Sep 17, 2026, 07:07 AM UTC· resolved Sep 17, 2026, 08:25 AM UTC
- investigating Sep 17, 2026, 07:07 AM UTC
Engineers are investigating upstream carrier issues impacting connectivity.
- monitoring Sep 17, 2026, 08:12 AM UTC
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 1:49 AM - 2:01 AM CDT AND 2:21 AM - 2:28 AM CDT
- resolved Sep 17, 2026, 08:25 AM UTC
We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:49 AM - 2:01 AM CDT AND 2:21 AM - 2:28 AM CDT
Minor September 16, 2026 Query API response time 17m Query API
Started Sep 16, 2026, 04:41 AM UTC· resolved Sep 16, 2026, 04:59 AM UTC
- monitoring Sep 16, 2026, 04:41 AM UTC
Engineers are monitoring the Query API. Response times were elevated and some requests may have timed out or been rejected from 11:12 PM CDT - 11:31 PM CDT.
- resolved Sep 16, 2026, 04:59 AM UTC
No further issues with the Query API have been observed. Elevated request times and time outs occurred from 11:12 PM CDT - 11:31 PM CDT.
Notice September 8, 2026 Delayed Funding for Select Batches 1h 38m TSYS
Started Sep 08, 2026, 10:13 AM UTC· resolved Sep 08, 2026, 11:51 AM UTC
- identified Sep 08, 2026, 10:13 AM UTC
We are currently investigating an issue affecting a limited number of settlement batches, which may result in delayed funding for some merchants. We will provide updates as more information becomes available.
- resolved Sep 08, 2026, 11:51 AM UTC
This issue has been resolved. All affected settlement batches have been processed, and delayed funds have now been released to merchant accounts. We apologize for any inconvenience this may have caused.
Minor September 2, 2026 Settlement Delay 7h 31m Credit Card Processing
Started Sep 02, 2026, 01:00 PM UTC· resolved Sep 02, 2026, 08:32 PM UTC
- investigating Sep 02, 2026, 01:00 PM UTC
We are currently investigating a settlement delay. Some customers may be experiencing a delay in funding as a result. Our engineers are working to investigate and resolve the issue.
- identified Sep 02, 2026, 01:21 PM UTC
We have identified the issue affecting settlement delay. Our team is actively working toward a resolution as quickly as possible. We appreciate your patience.
- identified Sep 02, 2026, 02:27 PM UTC
We are actively working towards a resolution on this issue.
- monitoring Sep 02, 2026, 07:10 PM UTC
We are monitoring a fix that has been pushed for re-submission and awaiting a response from the processor.
- resolved Sep 02, 2026, 08:32 PM UTC
Settlements have been resubmitted successfully and resolved.