Vantiv Outage History

Vantiv is up right now

There were 9 Vantiv outages since February 6, 2026 totaling 175h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.transactiongateway.com

Minor May 3, 2026

Increased API Latency

Detected by Pingoru
May 03, 2026, 08:39 PM UTC
Resolved
May 03, 2026, 10:45 PM UTC
Duration
2h 6m
Affected: Transaction APIQuery API
Timeline · 4 updates
  1. investigating May 03, 2026, 09:51 PM UTC

    We are currently investigating increased latency affecting API requests. Some may experience slower-than-normal response times.

  2. identified May 03, 2026, 10:12 PM UTC

    We have identified the issue. Our team is actively working on implementing a fix and mitigating the impact.

  3. monitoring May 03, 2026, 10:24 PM UTC

    A fix has been implemented and we are monitoring to confirm all services are stable.

  4. resolved May 03, 2026, 10:45 PM UTC

    Engineers have resolved and confirmed the impacted services are operational and stable.

Read the full incident report →

Notice March 20, 2026

Quickclick.com - Service Incident

Detected by Pingoru
Mar 20, 2026, 09:21 AM UTC
Resolved
Mar 20, 2026, 11:48 AM UTC
Duration
2h 27m
Affected: Credit Card Processing
Timeline · 2 updates
  1. investigating Mar 20, 2026, 09:21 AM UTC

    We are currently investigating a possible service incident with www.quickclick.com. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.

  2. resolved Mar 20, 2026, 11:48 AM UTC

    Engineers have resolved and confirmed the impacted services are operational and stable.

Read the full incident report →

Notice March 18, 2026

Tsys Processing

Detected by Pingoru
Mar 18, 2026, 09:01 PM UTC
Resolved
Mar 18, 2026, 09:22 PM UTC
Duration
20m
Affected: Transaction APICredit Card ProcessingTSYS
Timeline · 2 updates
  1. monitoring Mar 18, 2026, 09:10 PM UTC

    Our system experienced response timeouts to the Tsys platform between 2026-03-18 16:01 and 2026-03-18 16:03. Engineers continue monitoring for additional issues.

  2. resolved Mar 18, 2026, 09:22 PM UTC

    No further connection timeouts on the platform have been observed.

Read the full incident report →

Notice March 15, 2026

TSYS Processing

Detected by Pingoru
Mar 15, 2026, 01:29 PM UTC
Resolved
Mar 15, 2026, 01:45 PM UTC
Duration
15m
Affected: Credit Card ProcessingTSYS
Timeline · 2 updates
  1. monitoring Mar 15, 2026, 01:29 PM UTC

    Our system experienced response timeouts to the Tsys platform between 2026-03-15 8;06 AM and 2026-03-15 8;12 AM less than 10% of transactions processed on the Tsys Platform were affected. Engineers continue monitoring for additional issues.

  2. resolved Mar 15, 2026, 01:45 PM UTC

    No further connection timeouts on the platform have been observed.

Read the full incident report →

Minor March 8, 2026

Degraded Transaction Processing

Detected by Pingoru
Mar 08, 2026, 02:12 PM UTC
Resolved
Mar 08, 2026, 03:35 PM UTC
Duration
1h 22m
Affected: Transaction APITSYS
Timeline · 4 updates
  1. investigating Mar 08, 2026, 02:12 PM UTC

    We are currently investigating an issue causing transaction processing failures. Our engineers are working to investigate and resolve the issue.

  2. identified Mar 08, 2026, 03:01 PM UTC

    We have identified the issue relating to degraded transaction processing and have narrowed the impact to transactions processed on TSYS. Transactions performed on the affected processor may experience funding delays as a result. Our team is currently investigating solutions to ensure minimal impact. We will continue to provide updates as more information becomes available.

  3. monitoring Mar 08, 2026, 03:22 PM UTC

    A fix has been implemented and we are monitoring to confirm all services are stable.

  4. resolved Mar 08, 2026, 03:35 PM UTC

    Engineers have resolved and confirmed the impacted services are operational and stable. Merchants processing on TSYS with settlement scheduled during the 2:30 AM ET settlement job will experience settlement at an alternate time. All other transaction processing is now functioning normally.

Read the full incident report →

Minor March 7, 2026

Worldpay eCommerce (formerly Litle) Settlement

Detected by Pingoru
Mar 07, 2026, 04:41 PM UTC
Resolved
Mar 07, 2026, 05:27 PM UTC
Duration
46m
Affected: Worldpay / Vantiv
Timeline · 2 updates
  1. investigating Mar 07, 2026, 04:41 PM UTC

    Settlements are currently delayed on the Worldpay eCommerce (formerly Litle) platform. Engineers are investigating.

  2. resolved Mar 07, 2026, 05:27 PM UTC

    We have received responses for all outstanding Worldpay eCommerce (formerly Litle) batches.

Read the full incident report →

Notice March 3, 2026

Elevated Email Delivery Failures to Microsoft Consumer Domains (Outlook/Hotmail/MSN)

Detected by Pingoru
Mar 03, 2026, 05:47 PM UTC
Resolved
Mar 10, 2026, 02:06 PM UTC
Duration
6d 20h
Affected: Control Panel
Timeline · 3 updates
  1. monitoring Mar 03, 2026, 05:47 PM UTC

    We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services. Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration. As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible. We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.

  2. monitoring Mar 09, 2026, 09:50 PM UTC

    Microsoft has confirmed that mitigation has been implemented on their side to address the elevated email delivery failures affecting Microsoft consumer domains, including outlook.com, hotmail.com, and msn.com. According to Microsoft, the changes may take 24–48 hours to fully propagate across their systems. During this period, some intermittent delivery delays or failures may still occur for emails sent to these domains. We will continue monitoring delivery performance and will provide another update once the issue is fully resolved.

  3. resolved Mar 10, 2026, 02:06 PM UTC

    Microsoft resolved their issue.

Read the full incident report →

Notice February 11, 2026

Gateway Errors

Detected by Pingoru
Feb 11, 2026, 07:22 AM UTC
Resolved
Feb 11, 2026, 07:31 AM UTC
Duration
9m
Affected: Query API
Timeline · 2 updates
  1. identified Feb 11, 2026, 07:22 AM UTC

    We are currently investigating an increase in errors affecting the web app. Our team is working to identify the cause and restore normal performance.

  2. resolved Feb 11, 2026, 07:31 AM UTC

    We have resolved the issue causing elevated error rates and increased page load times affecting Web Portals and Quick Click. No further issues have been observed.

Read the full incident report →

Critical February 6, 2026

Service Incident

Detected by Pingoru
Feb 06, 2026, 03:12 PM UTC
Resolved
Feb 06, 2026, 06:31 PM UTC
Duration
3h 18m
Affected: Credit Card Processing
Timeline · 7 updates
  1. investigating Feb 06, 2026, 02:29 PM UTC

    We are currently investigating a potential service incident that may be impacting one or more functions of the Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.

  2. identified Feb 06, 2026, 03:12 PM UTC

    Engineers have identified potential cause and have deployed a mitigation. We are seeing early signs of recovery for terminal devices

  3. monitoring Feb 06, 2026, 03:26 PM UTC

    At this time we are seeing recovery in the US Region of device based traffic and transactions. Engineers are actively monitoring device connections and connection lifetimes.

  4. monitoring Feb 06, 2026, 03:26 PM UTC

    At this time we are seeing recovery in the US Region of device based traffic and transactions. Engineers are actively monitoring device connections and connection lifetimes

  5. monitoring Feb 06, 2026, 04:15 PM UTC

    We have deployed another change to prevent additional device reconnects. Our team of engineers continue to be engaged and actively monitor.

  6. monitoring Feb 06, 2026, 05:47 PM UTC

    At this time we have observed constant stability for approximately the past hour. No additional changes are anticipated, but engineers remain closely engaged and monitoring.

  7. resolved Feb 06, 2026, 06:31 PM UTC

    No further issues have been observed.

Read the full incident report →

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