Vantiv experienced a minor incident on September 2, 2026 affecting Credit Card Processing, lasting 7h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Credit Card Processing
Update timeline
- investigating Sep 02, 2026, 01:00 PM UTC
We are currently investigating a settlement delay. Some customers may be experiencing a delay in funding as a result. Our engineers are working to investigate and resolve the issue.
- identified Sep 02, 2026, 01:21 PM UTC
We have identified the issue affecting settlement delay. Our team is actively working toward a resolution as quickly as possible. We appreciate your patience.
- identified Sep 02, 2026, 02:27 PM UTC
We are actively working towards a resolution on this issue.
- monitoring Sep 02, 2026, 07:10 PM UTC
We are monitoring a fix that has been pushed for re-submission and awaiting a response from the processor.
- resolved Sep 02, 2026, 08:32 PM UTC
Settlements have been resubmitted successfully and resolved.