Vantiv incident

Query API response time

Minor Resolved View vendor source →

Vantiv experienced a minor incident on September 16, 2026 affecting Query API, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 04:41 AM UTC
Resolved
Sep 16, 2026, 04:59 AM UTC
Duration
17m
Detected by Pingoru
Sep 16, 2026, 04:41 AM UTC

Affected components

Query API

Update timeline

  1. monitoring Sep 16, 2026, 04:41 AM UTC

    Engineers are monitoring the Query API. Response times were elevated and some requests may have timed out or been rejected from 11:12 PM CDT - 11:31 PM CDT.

  2. resolved Sep 16, 2026, 04:59 AM UTC

    No further issues with the Query API have been observed. Elevated request times and time outs occurred from 11:12 PM CDT - 11:31 PM CDT.