Vantiv incident

Transaction Processing Issues

Resolved after 49 minutes, affecting Credit Card Processing, on October 22, 2026.

monitoring Oct 22, 2026, 11:10 AM UTC

Card-present transactions recovered at 10:59 UTC after an upstream network connectivity issue. All gateway traffic was impacted 10:42–10:46 UTC; card-present transactions 10:42–10:59 UTC. We are monitoring for stability.

Started
Oct 22, 2026, 10:57 AM UTC
Resolved
Oct 22, 2026, 11:46 AM UTC
Duration
49m
Detected by Pingoru
Oct 22, 2026, 10:57 AM UTC

Affected components

Credit Card Processing

Update timeline

  1. investigating Oct 22, 2026, 10:57 AM UTC

    We are currently investigating an upstream network connectivity issue causing card-present transaction failures. All gateway traffic was impacted between 10:42 and 10:46 UTC. Card-not-present processing has recovered, while card-present transactions remain affected. We will provide further updates as more information becomes available.

  2. monitoring Oct 22, 2026, 11:10 AM UTC

    Card-present transactions recovered at 10:59 UTC after an upstream network connectivity issue. All gateway traffic was impacted 10:42–10:46 UTC; card-present transactions 10:42–10:59 UTC. We are monitoring for stability.

  3. resolved Oct 22, 2026, 11:46 AM UTC

    This incident has been resolved.

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