Vantiv experienced a notice incident on September 22, 2026 affecting Transaction API and Credit Card Processing, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 07:05 AM UTC
We are currently investigating reports of delays affecting batch processing. Some customers may experience longer than expected processing times for batches. Our teams are investigating and will provide further updates as more information becomes available.
- identified Sep 22, 2026, 12:12 PM UTC
We have identified the cause of the delays affecting batch processing on fiserv end. We will provide further updates as remediation progresses.
- resolved Sep 22, 2026, 12:14 PM UTC
Fiserv's issues affecting batch processing have been resolved. Our engineers have confirmed that batch processing times have returned to normal and the service is operating normally.