Ongoing since 12:13 PM UTC, affecting Credit Card Processing.
We have identified an issue with the upstream TSYS processor affecting transaction processing. Some merchants may continue to experience increased processing times, intermittent errors, or transaction timeouts. Our engineers are working with the upstream processor to resolve the issue and will provide further updates as more information becomes available.
Affected components
Update timeline
- monitoring Nov 04, 2026, 12:13 PM UTC
The issue affecting transaction processing through TSYS has recovered. Transaction failures and timeouts have subsided, and processing has returned to normal. Our engineers are continuing to monitor transaction processing to ensure the service remains stable. We will provide further updates as necessary.
- investigating Nov 04, 2026, 12:21 PM UTC
We are investigating a recurrence of the issue affecting transaction processing through TSYS. Some merchants may experience increased transaction processing times, intermittent errors, or transaction timeouts. Our engineers are actively investigating the issue with the upstream processor and will provide further updates as more information becomes available.
- identified Nov 04, 2026, 12:32 PM UTC
We have identified an issue with the upstream TSYS processor affecting transaction processing. Some merchants may continue to experience increased processing times, intermittent errors, or transaction timeouts. Our engineers are working with the upstream processor to resolve the issue and will provide further updates as more information becomes available.
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