Resolved after 53 minutes, affecting Credit Card Processing, on October 20, 2026.
The connectivity issues affecting Gateway Services have been resolved, and all services have been operating normally.
Affected components
Update timeline
- investigating Oct 20, 2026, 09:16 PM UTC
We are investigating intermittent connectivity issues with upstream network carriers.
- identified Oct 20, 2026, 09:22 PM UTC
We are working to resolve the issue. Some customers may continue to experience intermittent connectivity, errors, or difficulty processing requests. We will provide further updates as remediation progresses.
- monitoring Oct 20, 2026, 09:40 PM UTC
Connectivity has been restored and transactions are processing normally. Our engineers are closely monitoring connectivity and request processing to confirm that services are operating normally and remain stable.
- resolved Oct 20, 2026, 10:10 PM UTC
The connectivity issues affecting Gateway Services have been resolved, and all services have been operating normally.
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