UBC incident

Wireless connectivity issues for Macs - November 4, 2026 - 13:00 PT

Ongoing since 08:42 PM UTC, affecting Wireless - Point Grey.

investigating Nov 04, 2026, 09:53 PM UTC

Issue is still being investigated. For workarounds: 1. Update your MacOS operating system 2. Use the UBCIoT Wifi network (https://it.ubc.ca/services/email-voice-internet/ubc-internet-things-iot-wi-fi)

Started
Nov 04, 2026, 08:42 PM UTC
Resolved
Ongoing
Duration
● 2h 55m
Detected by Pingoru
Nov 04, 2026, 08:42 PM UTC

Affected components

Wireless - Point Grey

Update timeline

  1. investigating Nov 04, 2026, 08:42 PM UTC

    There is currently an issue that some Mac devices are unable to connect to the UBC wireless networks. Technicians are investigating the issue. Next update will be at 15:00

  2. investigating Nov 04, 2026, 09:53 PM UTC

    Issue is still being investigated. For workarounds: 1. Update your MacOS operating system 2. Use the UBCIoT Wifi network (https://it.ubc.ca/services/email-voice-internet/ubc-internet-things-iot-wi-fi)

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