UBC incident

Voyager Restored - Webcat Intermittent Latency - Wednesday November 4, 2026

Resolved after 1 hour 34 minutes, affecting Other - Vancouver and Other - Okanagan, on November 4, 2026.

investigating Nov 04, 2026, 06:31 PM UTC

Voyager has been restored, but UBC IT is investigating intermittent latency when accessing the web catalogue (OPAC).

Started
Nov 04, 2026, 05:25 PM UTC
Resolved
Nov 04, 2026, 07:00 PM UTC
Duration
1h 34m
Detected by Pingoru
Nov 04, 2026, 05:25 PM UTC

Affected components

Other - VancouverOther - Okanagan

Update timeline

  1. investigating Nov 04, 2026, 05:25 PM UTC

    Voyager is currently unavailable and the issue is currently under investigation.

  2. investigating Nov 04, 2026, 06:31 PM UTC

    Voyager has been restored, but UBC IT is investigating intermittent latency when accessing the web catalogue (OPAC).

  3. resolved Nov 04, 2026, 07:00 PM UTC

    Voyager and Webcat are functioning normally. Service is fully restored.

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