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Official status page: https://status.sendgrid.com · Polled every 5 minutes · 13 components tracked

Real-time SendGrid status, recent outages, and incident history — pulled directly from SendGrid's official status page at https://status.sendgrid.com every 5 minutes. Pingoru tracks 13 SendGrid services and has captured 25 incidents in the last 90 days (98.03% uptime). Get email, Slack, Discord, or webhook alerts the moment SendGrid reports a new incident — free for 5 monitors, no credit card.

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SendGrid uptime 98.03% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Design Editor Template Not Allowing Movement of Modules
    Resolved 1d 4h
    Started Apr 22, 2026, 04:32 PM UTC · Resolved Apr 23, 2026, 09:18 PM UTC
    Marketing CampaignsAPI
    6 updates · show timeline
    • investigating · Apr 22, 2026, 04:32 PM UTC

      Starting around 8:22 PST on April 26th, 2026, our engineers began investigating an issue with the Design Editor is preventing module movement. Customer may experience issues with modules not allowing to be selected for drag-and-drop repositioning. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

    • investigating · Apr 22, 2026, 05:41 PM UTC

      Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. We will continue to provide another update in 2 hours or as soon as more information becomes available.

    • investigating · Apr 22, 2026, 06:36 PM UTC

      Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. Initial findings suggest a Chrome update from last Wednesday may be the cause. In the meantime, please check if the issue persists on the latest versions of Safari or Firefox. Switching browsers may restore functionality while we work on a fix. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified · Apr 22, 2026, 08:51 PM UTC

      Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. Initial findings suggest Chrome's latest update (ver.147) from last Wednesday may be the cause. For the best experience, please use the latest version of Safari or Firefox while we work on a fix. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified · Apr 23, 2026, 05:16 PM UTC

      Our team is still investigating this issue, and we still don't have updates to provide. For now, latest recommendation persist: For the best experience, please use the latest version of Safari or Firefox while we work on a fix. We will provide another update as soon as more information becomes available.

    • resolved · Apr 23, 2026, 09:18 PM UTC

      Our engineers have monitored the fix and confirmed the issue with module movement in the Design Editor has been resolved. All services are now operating normally at this time.

    Latest: Our engineers have monitored the fix and confirmed the issue with module movement in the Design Editor has been resolved. All services are now operating normally at this time.

See the full SendGrid outage history

24 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 11 incidents
  • Design Editor Template Not Allowing Movement of Modules Resolved
    Started Apr 22, 2026, 04:32 PM UTC · Resolved Apr 23, 2026, 09:18 PM UTC · 1d 4h
  • Mail Send Delays Resolved
    Started Apr 18, 2026, 08:07 PM UTC · Resolved Apr 18, 2026, 08:07 PM UTC · —
  • Contact uploads being delayed - TNE Marketing Campaigns Resolved
    Started Apr 17, 2026, 11:58 AM UTC · Resolved Apr 17, 2026, 01:13 PM UTC · 1h 15m
  • EU located subusers unable to send emails Resolved
    Started Apr 15, 2026, 04:00 PM UTC · Resolved Apr 15, 2026, 06:44 PM UTC · 2h 43m
  • Customers unable to raise support tickets Resolved
    Started Apr 15, 2026, 03:19 PM UTC · Resolved Apr 15, 2026, 03:49 PM UTC · 29m
  • Email Delivery Latency Resolved Resolved
    Started Apr 10, 2026, 08:08 AM UTC · Resolved Apr 10, 2026, 08:08 AM UTC · —
  • [Retroactive] Customers Unable to Access Support Portal Resolved
    Started Apr 08, 2026, 09:37 PM UTC · Resolved Apr 08, 2026, 08:30 PM UTC · —
  • Legacy Marketing Campaigns not loading for some customers Resolved
    Started Apr 08, 2026, 03:17 PM UTC · Resolved Apr 08, 2026, 05:06 PM UTC · 1h 49m

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Frequently asked questions

What is SendGrid's uptime?
Over the last 90 days, SendGrid reported 98.03% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.sendgrid.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see SendGrid's uptime history rolling forward in real time.
Has SendGrid had outages in 2026?
Yes — SendGrid has had 25 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last SendGrid outage?
The most recent SendGrid incident was "Design Editor Template Not Allowing Movement of Modules", which started on April 22, 2026 and was resolved on April 23, 2026. Pingoru captured this directly from https://status.sendgrid.com. See the full incident card above for affected components and the update timeline.
How often does SendGrid have outages?
Based on the last 90 days, SendGrid averages 8.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is SendGrid's status page?
SendGrid's official status page is https://status.sendgrid.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is SendGrid down right now?
SendGrid is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment SendGrid reports a change. Current status is based on 13 tracked services.
How does Pingoru know if SendGrid is down?
We read https://status.sendgrid.com directly, using SendGrid's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when SendGrid has an outage?
Create a free Pingoru account and add SendGrid as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
SendGrid's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real SendGrid incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real SendGrid issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official SendGrid status?
We use SendGrid's own status page at https://status.sendgrid.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked SendGrid components are reporting operational. No incidents are currently affecting service.

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