Tuff Shed incident

IM-460 JDE Intermittent Connectivity Issues

Critical Resolved View vendor source →

Tuff Shed experienced a critical incident on April 29, 2026 affecting JD Edwards, lasting 21d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 05:35 PM UTC
Resolved
May 21, 2026, 02:52 PM UTC
Duration
21d 21h
Detected by Pingoru
Apr 29, 2026, 05:35 PM UTC

Affected components

JD Edwards

Update timeline

  1. investigating Apr 29, 2026, 05:35 PM UTC

    We are currently investigating the JDE connectivity and jobs processing issues. Thanks for your patience.

  2. monitoring Apr 30, 2026, 01:32 PM UTC

    The JDE servers have been rebooted and appear to be functioning as expected. We will continue to monitor throughout the day.

  3. resolved May 21, 2026, 02:52 PM UTC

    This incident has been resolved.