Tuff Shed incident

IM-456 Service Connect Payment Issue

Major Resolved View vendor source →

Tuff Shed experienced a major incident on March 18, 2026 affecting 888tuffshed.com / Service Connect, lasting 77d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 06:11 PM UTC
Resolved
Jun 03, 2026, 07:20 PM UTC
Duration
77d 1h
Detected by Pingoru
Mar 18, 2026, 06:11 PM UTC

Affected components

888tuffshed.com / Service Connect

Update timeline

  1. investigating Mar 18, 2026, 06:11 PM UTC

    We are investigating the issue with team members not being able to submit payment on 888tuffshed.com.

  2. identified Mar 18, 2026, 06:41 PM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring Mar 18, 2026, 08:42 PM UTC

    A fix for the payment submission issue has been implemented and we are monitoring.

  4. resolved Jun 03, 2026, 07:20 PM UTC

    This incident has been resolved.