Tuff Shed incident

IM-488 - Unable to Save Quotes

Ongoing since 09:32 PM UTC, affecting KBMax (Product Configurator).

monitoring Oct 29, 2026, 12:21 AM UTC

We have deployed a fix for the configurator issues. Users should be able to save quotes normally at this time. We will continue to monitor through tomorrow.

Started
Oct 28, 2026, 09:32 PM UTC
Resolved
Ongoing
Duration
● 6h 35m
Detected by Pingoru
Oct 28, 2026, 09:32 PM UTC

Affected components

KBMax (Product Configurator)

Update timeline

  1. investigating Oct 28, 2026, 09:32 PM UTC

    We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.

  2. monitoring Oct 29, 2026, 12:21 AM UTC

    We have deployed a fix for the configurator issues. Users should be able to save quotes normally at this time. We will continue to monitor through tomorrow.

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